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Rolls-Royce Motor Cars Manchester named regional dealer of the year

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After investing millions of pounds in relocating to a state of the art dealership on Wilmslow Road, Wilmslow Cheshire eighteen months ago. Rolls-Royce Motor Cars Manchester has been awarded the accolade of the Rolls-Royce Motor Cars Regional Dealer of the Year for 2018.

The prestigious award covering the UK, Western & Southern Europe including Russia category, was presented at the brand’s 2019 Global Dealer Conference held in Shanghai.

The award is presented to dealers on a worldwide basis covering a number of measurements including, Sales, Ownership Services, Customer Satisfaction, Parts, People and Training.  All in all Manchester beat a total of 18 Rolls-Royce Motor Cars Dealerships spanning throughout Europe to claim their award following a fantastic first year of trading at its new innovative facility.

Commenting on the award Jon Crossley, Managing Director of Rolls-Royce Motor Cars Manchester, said: “This is the third time in 8 years we have won this amazing award, previously in 2010 and 2011 and I am absolutely delighted! I want to thank all of my team for working so hard to establish our new facility in our first year of trading. We have proved that Manchester continues to be such an important location for the Rolls-Royce marque and are we remain proud of the fact that for every 4 cars sold in the UK, 1 of them is from our dealership in Manchester.”

Business Growth Hub helps A&D Sports flex its digital muscle

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A manufacturer and supplier of commercial gym equipment and accessories from Rochdale has seen a 50% increase in web traffic and taken on twelve new members of staff following support from GC Business Growth Hub.

A&D Sports supply innovative gym equipment and accessories to both the UK and European fitness industries, employing over 40 people and with distribution deals to more than 20 countries.

However, managing director Darren Golden felt the business was missing out on sales due to a poor website that was under-performing in internet searches.

Darren sought support from GC Business Growth Hub, part of The Growth Company, to optimise the company’s website, drive more traffic to the site and, ultimately, create more sales.

Growth Hub digital advisor Chris Murphy delivered a wide-ranging digital strategy for the business, beginning with a revamp of the website that focused on the site’s Search Engine Optimisation (SEO) performance. Chris did this by reviewing the site’s usability and monthly performance data, leading to changes to the site’s page structure to maximise its performance on both desktop and mobile.

Crucially, Chris also worked closely with the firm’s new apprentice, Aidan McIlvenny, to make him the company’s digital expert so that both the site and the company’s social media presence would remain up-to-date and so, continue to perform well for the company’s related search terms.

This new approach led to a 50% increase in web traffic, and saw online sales grow substantially, with the increased online presence also playing a part in a series of new businesses wins, including Clubs DIR Barcelona and Sports Per4mance Rotterdam.

The company has also taken on twelve new members of staff to help deal with the increased demand and is gearing up for a new direct sales push, with social media set to play an important role.

Darren Golden said: “We are very grateful to Chris and the Hub for all the support we’ve been given. Thanks to the Hub’s range of support, we’ve now got new product ranges and will be using social media to target these at very specific groups. Selling directly to commercial gyms is a new direction for the business and one that is absolutely perfect for the new digital channels that have been developed with Chris’s support.”

Chris Murphy said: “Darren wanted a site that did more for the business than simply showcase his products. Research shows that over 67% of people who search the web will only ever click on the first five search results, meaning that businesses outside the top five are losing customers.

“It was important then to boost the performance of both A&D Sports’ website and other online portals so that they reflected the company’s status as a leading manufacturer and supplier of gym equipment, thus bringing in increased sales so that Darren and his staff can continue to develop the innovative equipment they have become known for.”

Businesses looking to access specialist support can visit www.businessgrowthhub.com for more information about the organisation’s extensive range of services. This and other GC Business Growth Hub projects are part-financed by the European Regional Development Fund (ERDF) as part of the GM Business Growth Hub project designed to help ambitious SME businesses achieve growth and increase employment in Greater Manchester.

NPIF North West Microfinance fund hits £3million investment milestone

Two years after launching NPIF – BFS & MSIF Microfinance in 2017, GC Business Finance has reached a landmark £3million lending milestone, supporting over 50 businesses across the North West.

The product fund managed by GC Business Finance, in partnership with MSIF, part of the Northern Powerhouse Investment Fund (NPIF), offers finance and loans from £25,000 to £2m to enable small and medium sized businesses to grow and develop.

GC Business Finance and MSIF have supported businesses across Greater Manchester, Cumbria, Lancashire, Liverpool and Cheshire with the latest NPIF loan of £80,000 being awarded to MyEBook, by GC Business Finance, a publishing platform for businesses that want to create and publish their content to an on-line audience.

The platform allows publishers of digital content to publish magazines, newsletters, brochures and catalogues in real time, bringing in web and email links, video and animation to engage their audience. The Lancashire based business already works with a number of clients, including ten UK Chambers of Commerce, and the loan will be used are to help fund further product developments, to move to a dedicated office space in St Anne’s and to hire additional sales and administrative staff. Owner Darren Fowler has worked in print publishing for over 20 years and moved into digital eBook publishing when the industry was still in its infancy.

Chris Hutchison, Head of Lending at GC Business Finance, said: “We’re hugely proud to be marking our £3m milestone as a fund manager for the Northern Powerhouse Investment Fund. These loans are helping an entire generation of entrepreneurs across the North West to get the support and the confidence they need to start or build their businesses on a local, national and increasingly global stage.

“From innovative tech enterprises designing ground-breaking AI products to traditional manufacturers, the companies we have helped with NPIF investment programme are driving forward our economy by creating jobs, stability and diversity in the region and we look forward to helping many more local entrepreneurs to reach their own business and growth milestones.”

Sue Barnard, Senior Manager at British Business Bank, said: “Just two years into this fund’s life, we can already see NPIF investments having a measurable impact on business growth in the North of England. The investment in MyEBook exemplifies the work that NPIF is doing across the North. By supporting businesses with the funds to boost headcount and move premises, we are creating a more prosperous regional economy for the future, and in turn helping to reduce the historic regional disparities between the North and the South.

“Whilst there is more to do to balance the regional disparities across the country, I am looking forward to our third year, during which NPIF will continue to support established and emerging businesses in the North.”

The Northern Powerhouse Investment Fund project is supported financially by the European Union using funding from the European Regional Development Fund (ERDF) as part of the European Structural and Investment Funds Growth Programme 2014-2020 and the European Investment Bank.

Businesses seeking further information about the Northern Powerhouse Investment Fund can contact http://www.businessfinance.growthco.uk or call 0161 245 4977.

First half hard work pays off for Frenkel Topping

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Salford-based specialist independent adviser Frenkel Topping says six months of hard work in the first half of its financial year have paid off in the second half.

Announcing annual results for the year to December 31, 2018, the firm delivered a record £92m of new investment mandates across a 12-month period.

The firm, which is focused on protecting the assets of people who have suffered life-changing accidents, also achieved a 10th consecutive year of high client retention (98%) for investment management services, and its assets under management (AUM) increased to £779m, up from £752m.

Frenkel Topping also saw revenues of £7.7m, up from £7.3m the previous financial year.

During the first six months of the year, the company invested significantly in marketing, HR, the Frenkel Topping Academy and technology, stabilising the business and preparing it for future growth.

Richard Fraser, Group CEO, said: “The board is pleased to report a year of progress, underpinned by significant investment across the business.

“Last year we identified a number of risks to Frenkel Topping’s development and embarked on an investment strategy to help grow and protect the business in a challenging market environment and mitigate these risks.

“During the year we invested close to £1m across the business, mainly on tech, the Frenkel Topping Academy and marketing.

“This resulted in a 43% rise in new investment mandates and a 33% increase in expert witness instructions, the latter a key pipeline for future AUM growth.”

He added: “The company is in a good position as we scale up for our next period of growth.

“We remain focused on delivering outstanding service to our clients and sustaining our very high client retention rate, as well as consolidating our position as the UK’s leading asset manager for personal injury and clinical negligence awards.”

“Current trading is encouraging, and we have had a solid start to the new financial year, underpinned by recent investment and our conservative investment approach.”

Airport signs up to Tap Water Refill Scheme

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Passengers flying in and out of Manchester Airport can now refill their water bottles free of charge at any of its bars, cafes and restaurants.

The UK’s third largest airport has signed up to a scheme called Refill, a national City to Sea initiative backed by local water company, United Utilities.

It means passengers can refill their water bottles at any of the 33 outlets across the airport’s three terminals.  This is in addition to water fountains that are already located in both arrivals and the departure lounges.

With 7.7 billion plastic water bottles bought across the UK each year, the scheme aims to reduce the amount of single use plastic waste.

Mike Ward, Head of Retail at Manchester Airport, said: “As the airport gears up for its busiest ever summer we know that many passengers are now travelling through with their own water bottles.  This scheme will make it even easier for them to fill up and ensure they’re staying hydrated for their flights.”

Sarah Irving, Refill Regional Coordinator said: “Rolling out Refill in Manchester Airport is really going to help the campaign for reusables to take off, with many travellers opting to take their own bottles and cups when travelling. The aim of the campaign is to normalise using a reusable bottle so the support from such highly populated places like airports is a great way to get more people on board, making it easier to reuse on the go whether at home or abroad.”

Hurstwood Holdings acquires Bentley Motors HQ in Cheshire 

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Hurstwood Holdings, the Manchester based investment and development company, has boosted its growing £150 million property portfolio following the acquisition of Universal House, a 23,705 sq ft office building for an undisclosed amount. The modern headquarter building is fully let to Bentley Motors Limited on a long term lease.

The three storey building is situated on a 4.13 acre site on the popular Midpoint 18 Business Park, which is close to junction 18 of the M6 motorway and is home to a number of blue chip occupiers including Optima Logistics, B&M Bargains, Wincanton, Kuehne and Nagel, and Scottish Power.

Stephen Ashworth, Chairman of Hurstwood Holdings, commented: “As a nationwide commercial property investor, we manage more than 650 occupiers over 100 sites across the country and we are especially pleased to add this first class business such as Bentley to our growing list of top quality.”

Avison Young acted on behalf of Hurstwood Holdings with Gateleys providing the legal advice.  The vendor, a private investor, was represented by B8.

New Conister Finance and Leasing Business Development Manager will help SMEs to focus on their future

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Conister Finance & Leasing is committed to helping small to medium sized enterprises in the North West to grow, says new Business Development Manager Sid Ludbe. Sid, who is based in the company’s Spinningfields office, will be focusing his team’s efforts on helping SMEs to flourish through Business & Commercial Loans, Car Finance, Professional Practice Loans and VAT & Tax Loans.

Sid has worked in financial services for over 10 years and is a qualified financial adviser. A highly motivated and professional individual with a proven track record of achievement in compliant sales, banking and wealth management, Sid looks forward to what he described as “the fantastic opportunity to meet new challenges, build long-term client relationships and create brand awareness in the North West.”

Conister Finance & Leasing has assisted small businesses with affordable loans for over 20 years; the group offers a range of funding options which give businesses access to funds that they may otherwise struggle to obtain, helping to ease the pressure on cash flow and enabling growth.

“Conister Finance & Leasing fosters an entrepreneurial culture designed to help you develop your business” commented Sid. “We’re here to provide help and support when you need it, always acting in our customers’ best interests through the tailored range of lending solutions that we offer.

“Our straightforward approach and understanding of our customers’ requirements enables us to make quick, positive decisions so that we can offer facilities to customers and brokers alike. Funds are released within days of striking an agreement.

“I am keen to do business in our region, and Manchester in particular; I encourage you to get in touch so that we can outline the broad range of competitive facilities we are able to offer, and look for a solution for you.”

FLG now includes online digital “Fact Find” for capturing customer data

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FLG, the complete customer engagement platform, with offices in Burnley and Manchester, has further expanded a range of new features available to new and existing customers, the most recent of which is a revolutionary new way to capture “Fact Find” type information on customers – perfect for the finance and insurance industries.

The new feature, called Journeys, provides an intuitive drag & drop interface that allows any user to design fully interactive online forms that are tightly integrated with every other piece of customer data. This allows core information captured within the form to then be merged into standard emails, SMS or even physical letters.

Digital journeys can be completed in a single session, or users can come back to forms and revisit them over time as needed, and a full PDF can be exported or sent back to the customers if required.

Existing customers have already extensively embraced this new feature, with forms being created and used for: mortgage applications, loans, expenditure assessments, insurance quotes and even recording details of pending house moves!

John Jackson, Owner and Managing Director of FLG, said: “The FLG product has always grown organically, but last year we invested heavily in our product & development teams to give us the ability to really drive new features. The recent releases show our ability to innovate and our dedication to respond to what our customers are asking for. We’re now releasing fantastic new features every few weeks – listening to our customers, which drives our product roadmap.”

Journeys is available to all customers in early release now, together with new calendar integration to Google and Microsoft for setting agent appointments, and a fully integrated reporting and analytics product.

The FLG platform provides customers with a powerful CRM at its core, presenting organisations with the ability to communicate with customers across multiple channels, create compelling marketing campaigns, build intelligent workflows that drive sales processes. It has already found significant success within the legal, finance and insurance sectors, with customers including Gladstone Brookes, Fred Olsen Cruise Lines, TFS Loans, Etico Group and Stonebridge Rock amongst many others.

Deloitte sponsors Rugby League World Cup 2021

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RLWC2021 has announced Deloitte as its Official Professional Services Partner that will see the two organisations work together to deliver the tournament’s strategic goal of being the most digitally-connected sports entertainment event in 2021.

Over the next two and a half years, Deloitte will collaborate with RLWC2021 to help create and implement the tournament’s digital strategy, which will play a critical role in providing a world class and innovative fan experience before, during and after the tournament.

As the latest commercial partner of the tournament, Deloitte will develop an activation programme that supports the values and ambition of RLWC2021

The Deloitte team will help RLWC2021 to develop their digital ecosystem and put a strategy in place to support and deliver a digitally driven tournament aligned with RLWC2021 strategic goals.

In 2021, England will welcome nations to the 16th Rugby League World Cup, where for the first time in history, the men’s, women’s and wheelchair games will be played concurrently – championing inclusivity, which has been at the forefront of RLWC2021 planning.

RLWC2021 Chief Executive, Jon Dutton, said: “For this tournament to be a success, we have to offer a unique experience and engage with both core fans and a new group of customers. Digital presence is absolutely crucial to reach new and existing fans, but also to ensure an event experience like no other.

“We are absolutely delighted to be collaborating with Deloitte – which is known across the globe – to help shape and build our digital strategy. This is a true team-effort, where our shared goal is to become the most digitally-connected sports entertainment event in 2021. We can’t wait to develop our collaboration and enhance the World Cup experience for the hundreds of thousands who will attend matches and the millions who will follow the tournament.”

Stuart Cottee, Deloitte practice senior partner for Yorkshire & the North East, said: “The Rugby League World Cup 2021 is a truly global event taking place right on our doorstep. Nearly 90% of the tournament’s games, including all three finals, will be held in the Northern Powerhouse. The Rugby League World Cup 2021 will firmly put the North of England on the world stage. Deloitte employs over 1400 people across our offices in the North, we are proud to be sponsoring the tournament and supporting its development to be the most digitally-connected sports entertainment event in 2021.”

Sean Beech, Partner for Deloitte in the North West, added: “The foundations of Rugby League were built in the North before becoming one of this country’s greatest sporting exports. Our sponsorship of the Rugby League World Cup 2021 aligns really well with Deloitte’s values, most especially in respect of inclusivity. This tournament will provide a stage for the best players in the men’s, women’s and wheelchair game to shine together for the first time and all three finals will be played in the North. We are really proud to be playing our part in this landmark event.”

Picton appoints Savills and CBRE at Salford Quays

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Picton has instructed international real estate advisors Savills and CBRE to market the last remaining floor of office space at Metro in Salford Quays.

The five-storey property, which totals circa 85,000 sq ft, is set to undergo a major reception refurbishment which will include the creation of a business lounge within the reception area along with much improved cycle and shower amenities. The 17,700 sq ft fourth floor will be fully refurbished and is now available. The rest of the building is let to occupiers including BAM Construction, Hamburg Süd and Insight.

Daniel Barnes, associate director in the office agency team at Savills, commented: “Metro is located directly adjacent to Salford Quays Metrolink station and also offers a generous parking provision.  The upcoming reception and office refurbishment will transform the amenity space of the building to deliver best-in-class workspace with excellent connectivity to the city centre and wider motorway network.”