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Free digital tool kit to support businesses in Safely Reopening GM

A free digital tool kit has been created to support Greater Manchester businesses in safely reopening from lockdown.

Part of the Safely Reopening GM campaign delivered by the Growth Company in partnership with TFGM and GMCA, the Safely Reopening Your Workplace Tool Kit includes:

  • Support on staggering shift patterns to avoid public transport peaks
  • Advice on travel options for employees, including cycling and walking
  • Queue management
  • Quick links to the latest guidance to safely reopen
  • And a free Covid-19 risk assessment template
  • Travel advice from TfGM

It can be accessed online here.

The Safely Reopening GM – #SafeGM initiative is designed to signpost advice and examples of good practice for employers and employees and helps to ensure that measures are in place to prevent the spread of the coronavirus.

The co-ordinated campaign was launched by Greater Manchester mayor Andy Burnham ahead of the June 15 relaxation of lockdown measures for non-essential retail and has been updated in line with changing advice, including mandatory use of face coverings in retail premises from July 24.

It is visible online and in public across Greater Manchester and directs people to the Together GM Reopening website – https://www.togethergm.org/reopening/ – which has been created to signpost trusted sources of information.

The campaign will continue to provide advice and support to businesses as part of the Growth Company’s #HereForBusiness response to the economic impact of the coronavirus, which includes a series of webinars and FAQs for business. In addition, the weekly rolling Growth Company Covid-19 Impact Survey continues to monitor the economic impact of coronavirus, enabling responses to be targeted to meeting the greatest need

Mark Hughes, CEO of the Growth Company, said: “Many more businesses are now starting to implement measures that will enable them to lift out of lockdown and contribute to economic recovery, providing jobs for local people.

“Part of the Safety Reopening GM initiative, this free digital tool kit will be an invaluable resource.”

GLOBAL AUTOMOTIVE SPECIALIST SECURES £600,000 CORONAVIRUS FUNDING PACKAGE

Manchester based business Automet Limited, a specialist car engine recycler, has secured a £600,0000 Coronavirus Business Interruption Loan Scheme (CBILS) facility to support its cashflow during the Covid-19 outbreak.

Located on a two-acre site in Trafford Park, Automet is one of the UK’s leading car engine recyclers and aluminium manufactures for customer in the UK and Europe.

Automet has been operating since 2003 and has built strong relationships with clients around the world – consistently delivering high quality recycled metals and plastics. Almost half the business’s sales are generated through international sales.

At the outbreak of Coronavirus, the business saw a decline in activity, and had to place some staff on furlough however it is well now positioned for the post Covid-19 marketplace. The facility will enable the business to purchase large volumes of car engines and ensure it is in a prime position to grow once Covid-19 restrictions are lifted.

Paul Humphries, Automet Limited, said: “The service we received from Santander was quick and extremely efficient and I would like to thank Luke for his support in assisting Automet Ltd with the application for the Coronavirus Business Interruption Loan Scheme.”

Luke Rowbotham, Relationship Director, Santander UK, said: “While the impact of Covid-19 has had a detrimental impact on businesses across the UK, this funding package will ensure that Automet is prepared to quickly resume business as restrictions are eased – and we are delighted to support them.”

Santander UK is hosting a series of free ‘Survive and Revive’ webinars for SMEs on how to bolster their business proposition. Covering a range of topics – from innovating effectively to aligning purpose and culture – our experts delve into some of the ways in which businesses have adjusted, and thrived, since the outbreak of Coronavirus.

MCG launch new SAAS brand ‘Huler’, to disrupt the way we work, forever.

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MCG, whose group of companies include fast growing software and eLearning design business DBLX, is utilising its skills and expertise to offer a new suite of SAAS systems and off the shelf content, following several years of building successful, bespoke platforms under the DBLX brand.

Having demonstrated huge success and impact for an impressive client list including names like Santander, L’Oréal and BT, MCG are set to take their unique offering of cutting-edge learning experiences and platforms to a wider audience as a SAAS solution, launching in Feb 2021. The much-anticipated new brand will be called, Huler (pronounced Hoo-ler) and offers a sensational learning and communication experience ecosystem for organisations of all sizes and budgets, that can be implemented overnight and at scale. 

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Huler will disrupt the market by introducing functionality and end user experiences that are vastly superior to existing systems. CEO of MCG, Nicky Hoyland compares the launch to that by Henry Ford:

“This is not just another LMS or LXP; In the words of Henry Ford, if we had asked people what they wanted, they would have said faster horses. With Huler we are going to give them a rocket-ship.  Colleagues are increasingly crying out for the high-end tech experiences that they enjoy in their personal life and, as flexible and remote working continue to trend, they want to feel more connected with their colleagues and organisation. The market is awash with similar brands doing similar things with tweaks to features or design, but with often the same frustrations. We are so excited to share a completely new way of working and what we believe is the platform for the future of work. A Human Experience Platform (HXP) or as we like to call it the Huler experience”

The launch is underpinned by a multi-million pound investment and widespread interest from leading brands and professionals in the HR industry. Technical development for thesystem is led by ex-Amazon and Bet365 head of R&D, Dan Macklin, who joined MCG as CTO in March. Dan has recruited an additional team of highly experienced developers to help deliver the project in-line with expectations. With unmatched standards for design and UX set by the DBLX platforms, Huler will no doubt be spectacular. The creative talent is led by Chief Brand Officer, Rich Urwin, renowned for his work with Nike, Red Bull, New Balance and Sky.

Huler will launch globally in February 2021 with high profile expos in London, Las Vegas, Chicago and Manchester. The road show will kick off at the Learning Technologies Expo London, Europe’s leading showcase of organisational learning technology. 8,500+ delegates are expected to attend the event all of whom will get a first look at Huler, as MCG have booked a sizeable 96 m2 stand that centres the event floor.

DBLX’s bespoke learning solutions will remain a key strategic element for the MCG offering, which is why there has been a huge investment in the additional Huler team. DBLX offers a solution of choice for leading brands with unique needs and requirements.

 

 

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St Pierre Groupe’s Paul Baker is Named North West Director of the Year for International Trade

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Paul Baker, the founder of Manchester-based bakery business, St Pierre Groupe, has been awarded the title of North West & Isle of Man Director of the Year Award in the International category, by the Institute of Directors (IoD). The awards, which are in their 16th year and took place on 15 July, celebrate the pinnacle of leadership excellence, whilst highlighting the significant contribution business leaders can make to society and the economic prosperity in the North West region.

St Pierre Groupe is the UK’s number one branded bakery business, as well as an international market leader in the bakery sector. Supplying European bakery products into the UK, Ireland and worldwide export markets via the multiple, convenience and wholesale channels, St Pierre Groupe’s brand portfolio includes St Pierre, Baker Street and Paul Hollywood – all of which are currently in the top five fastest growing large bakery brands[i]. It exports 77 products, which are listed in over 35,000 stores.

Paul Baker, Founder of St Pierre Groupe, comments: “Winning this award is really a plaudit to our fantastic team – both here in Manchester and in America. We work together seamlessly and share a bold growth ambition, which combined with an agile supply chain, allows our business to thrive. It is thanks to their dedication and passion that we broke into the American market with our brioche brand, St Pierre; and now five years later, St Pierre is worth 100 million dollars and is the fastest growing bakery brand in the US. It is as a result of this business growth that we have recently been able to grow our team by a third. I’m confident that by investing in talent and surrounding ourselves with good people that we will continue to be a market leading business at home and abroad for many years to come.”

The judges were impressed with Paul’s unique skill set, entrepreneurial attitude and commercial prowess, which has pioneered, driven and grown profitable overseas markets for the St Pierre brand. Launched in the US in 2014 and assisted by Paul driving a red Dodge Challenger filled with products across the country, America now accounts for 60% of the brand’s volume. Paul’s baking heritage, integrity and credibility also contributed to securing the UK licence for the Paul Hollywood brand.

THE INSIGHTS PEOPLE GROW BY A THIRD SINCE LOCKDOWN

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Manchester-based company The Insights People, the global leader in kids, parents and family market intelligence, is delighted to announce new appointments and additions to support the company’s global expansion, expanding to a team of 31 having launched in 2017. With its recent launch into South America with Brazil and Mexico last quarter, the company now survey more than 3,000 children every week, across 4 continents and 9 countries, and more than 150,000 children a year.

After a strong 6 months despite challenging conditions in industry, The Insights People announce a host of new clients including Amazon, LEGO, Star Stable and Warner Bros. as well as expanding relationships their relationship with clients such as Leapfrog, SEGA, and Turner. After announcing expansion to Brazil and Mexico earlier in 2020, the company are now working on feasibility to launch into other countries and continents.

Nick Richardson, CEO The Insights People comments,
“It has been quite surreal and challenging to interview, welcome and work with so many new starters remotely! Though it has been great to see the team adjust to these challenges with our usual can-do spirit. It was critical that we continued with our extensive recruitment despite the difficulties which COVID-19 has caused us as all of the roles are key in building the business to the next stage. The recruitment has been across the business, but in particular we have significantly increased our tech and data science team to help us develop and ultimately launch a number of new exciting services”.

The award-winning tech company welcomes Robert Lambert as Senior Development, Richard Wainwright as Data Scientist, Jordan Shaw as Junior Developer. In addition, the company has expanded its research team welcoming recent graduates Lucy Holland and Sarah Waterhouse to the team, Connor Walsh to the marketing team and George Sarakins who joins to head up account management with clients based in North America.

Chief Technology Officer of The Insights People, Dan Lucas added,
“I am very excited about the growth of tech department and innovation which the company is showing. It is a great pleasure for me to work through and see these developments take shape. Our expanded tech team are working on some big things which will change the way we view, filter, interrogate and analyse the data, it is an amazing time to be with the company”.

The company continue to recruit for a number of roles, and are actively looking for a new 3,000 sq. ft city centre office having outgrown their existing office.

The Lowry and Quaytickets partner with Adyen to support arts attractions as they reopen.

Adyen, the payments platform of choice for many of the world’s leading companies, has announced its partnership with Greater Manchester arts venue, The Lowry, and its ticketing agency, Quaytickets.

The Lowry is a renowned cultural venue in the North West. It sells over 500,000 tickets annually, welcomes over a million visitors each year, and operates on behalf of 40 other venues via its ticketing platform, Quaytickets.

The COVID-19 pandemic has been devastating for the live entertainment and visitor attraction industries. But The Lowry is committed to supporting the sector as it reopens by ensuring it delivers the best possible customer experiences while helping its partners rebuild.
To achieve this, The Lowry and Quaytickets are working with Adyen, implementing its unified platform to reduce operational complexity by providing them with a single payment solution online and across all venues.

All Quaytickets partners will benefit from this collaboration. They’ll enjoy higher card authorization rates, data-driven fraud prevention, and a range of payment methods to welcome customers from around the world. Customer insights will help them develop a deeper understanding of visitors and create personalised experiences across channels.

Keith Kelly, Head of Ticketing at The Lowry, commented: “Working with Adyen to modernise and unify our payments infrastructure has been great. We’re particularly excited about the areas of the Adyen platform outside of ticketing. Its reporting engine, for example, will give us a 360-degree view of customer behaviour, spend, and interaction at a venue. This opens the door to a number of exciting opportunities to improve experiences.

“It might not be the smoothest road ahead for the arts and entertainment industry, but working with partners like Adyen means we’re able to continue offering a powerful package of services to support venues and visitor attractions in their recovery.”

To further revamp its technology, Quaytickets has also launched a new API-driven ticketing platform, SRO provided by SeatGeek, with which Adyen is fully integrated. The new booking system is completely customisable and can reduce labour-intensive jobs for the Quaytickets team. Meanwhile, customers will benefit from easier navigation across venues, tickets, prices, and special offers.

Colin Neil, SVP Business Development at Adyen UK, added: “We’re thrilled to partner with The Lowry and Quaytickets. As an internationally known, iconic Greater Manchester venue, The Lowry has established itself as one of the entertainment industry’s leading ticket offices.”

“The arts and culture industry in the UK has been one of the hardest hit by COVID-19. But, by focusing on providing the best experience possible across all their partners, they’re contributing to the industry’s recovery as a whole.”

The Lowry is currently closed until at least 31st August 2020. However, its new timed entry system has already gone live to cope with restrictions and social distancing in theatres and galleries once they reopen.

Family business Meeks Shoes re-opens in Stockport following surge of online sales during lockdown

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Family-run footwear retailer Meeks Shoes has re-opened its Stockport store after receiving support from Barclays through the Government-backed Coronavirus Business Interruption Loan Scheme (CBILS). A plan is now in place to open the business’ four other stores over the next fortnight, ensuring the safety of staff and customers is prioritised.

The loan, worth £150,000, has been used to cover rent, staff salaries and pay suppliers, as well as helping to support updates to the company’s website following a 200% increase in online sales during lockdown. The Stockport store gives customers an outlet to try on summer footwear before buying, as well as provide parents with the opportunity to browse the back-to-school range. Meeks Shoes is ensuring all staff wear the appropriate PPE, and that door staff, zoning and walkway systems mean social distancing will be safely managed.

Edward Meeks established Meeks Shoes in 1901 in Ashton-Under-Lyne and the business has remained in the family for four generations, with Edward’s great-grandson John now the owner and overseeing a total of five stores across Lancashire and Cheshire.

John Meeks, owner of Meeks Shoes, said:

“We are a family business and have been serving our community for almost 120 years. Our CBIL allowed us to focus on the future, helping us with our rent payments, as well as pay suppliers and staff. Even before the pandemic the retail industry had been grappling with rising rents and increased online competition. So, we’ve also used the lockdown period as an opportunity to update our website and our online takings there have trebled during this time, which has helped while our physical stores have been closed.

“We are now fully stocked and have all of the latest ranges on display in the summer footwear and back-to-school sections of the shop. While Stockport is the first to open doors post-lockdown, we’re looking forward to welcoming customers in four other high street locations over the next few weeks.

“While we expect the next 12 months to be tough, we’ve adjusted to all the social distancing measures necessary so stores remain safe for customers.”

John Darkes, Relationship Director, South Manchester, Barclays Business Banking, said:

“Family businesses like Edward Meeks are institutions and it is essential that we support them in whatever way we can during these uncertain times. John had to close his shops three months ago and subsequently spoke to us about the possibility of getting a CBIL.

“I’m pleased that we have been able to support the Edward Meeks business during this challenging situation and am certain that they will be stronger as a business once stores are re-opened and we all come out on the other side of this.”

I-COM Expands North-West Portfolio in Sign of Regional Recovery

Manchester-based digital marketing agency I-COM has expanded its North-West portfolio with two new client wins in an economic confidence boost for the region.

Signing with the agency is Ashton-under-Lyne-based accountancy firm Sherlock & Co and engineering and manufacturing recruitment agency Employment Solutions, who have their headquarters in Bury. I-COM will be providing email marketing, design and copywriting services to Employment Solutions, while creating Sherlock & Co’s first official website.

Kate Smith, Director of Client Services at I-COM, said: “It’s exciting to see the diversity of industries putting their faith in I-COM to deliver their digital solutions and it is even more fantastic to see this vote of confidence for North West business as we begin to recover from lockdown.

“The nature of the projects also shows how companies have changed their approach to securing business as a result of the pandemic. Pre-lockdown, Sherlock & Co relied on passing trade and word of mouth, but have now decided the time has come to invest in a digital presence. This looks set to be a growing trend among the many sectors that have previously overlooked the opportunities of the web.”

Andrew McGain from Sherlock & Co. said: “Like many firms, these past few months have brought up many challenges for our clients and the way in which we conduct our business, but we’re excited to now move forward into the digital space with our new website from I-COM. The importance of having an online presence that represents our business in the right way has become essential as more and more prospective clients are looking for the services we offer online. Having a professionally developed website will allow us to reach more clients and grow our business – we can’t wait to see it live.”

I-COM has also been given the green light for new website projects from their existing clients Best of British Beer and PHR Solicitors, further demonstrating the wide spectrum of businesses that are investing online as they work towards a post-coronavirus future.

I-COM’s Managing Director, Mike Blackburn said: “These new projects for I-COM from new and existing clients are a sure sign that the worst of the storm is now behind us. In welcoming Sherlock & Co and Employment Solutions to I-COM, it is a clear indicator that the North West is starting to focus on the future, setting in motion those plans that will contribute towards a full economic recovery in the region and beyond.

“At I-COM, we’re thinking about growth again, making plans for the future with increasing confidence as we ride the digital wave that the lockdown’s created. To do our part, we’ve taken the decision to reopen the office to staff as a vote of confidence in our city and to facilitate greater collaboration and creativity among our team. As we stride onwards into summer, we’re looking forward to Manchester’s city centre recovering more of its instinctive exuberance as retailers and offices continue to open up.”

While the post-lockdown world will inevitably present challenges for business, I-COM commends Manchester City Council and Marketing Manchester for the efforts they are making with the Welcome Back Manchester Campaign and would like to offer everyone a big #McrHug.

Manchester companies receive funding for data sharing projects to benefit the environment

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Two Manchester companies have won funding from the Open Data Institute (ODI) via its Innovate UK funded R&D programme for projects that explore approaches that enable trustworthy and ethical sharing of data to help citizens and businesses lower their impact on the environment.

Open Data Manchester and Your Dsposal, both based in Federation House, Manchester, have been awarded funding to work on projects that will benefit the environment. The projects have each received funding between £15-20k, and will conclude their research at the end of January 2021.

This Stimulus Fund is part of the ODI’s research and development programme – which includes a project to support data institutions in becoming sustainable and a project to create guidance and tools to help sectors build data infrastructure and address common challenges – and a broader programme of work on data institutions. A data institution is an organisation whose purpose involves stewarding data on behalf of others, often towards public, educational or charitable aims.

Open Data Manchester is a not-for-profit organisation that supports organisations to release data – and helps people to use it. It has been investigating the use of cooperative structures to help people control the data they collect for themselves and common good since 2014.

The organisation is working with Carbon Co-op, also based in Manchester, to help its members achieve benefits including better delivery of services and more environmentally sustainable energy usage, by developing a cooperative model for sharing energy data.

Julian Tait, CEO, says:

“There are 100s of small scale energy and eco-efficiency cooperatives in the UK, many of which deliver services that create lots of data relating to energy use, such as power usage from smart meters, home energy performance assessments and specific electrical appliance data from water heating to electric vehicles.

“Many energy cooperatives are small in scale and don’t have the capacity to understand, realise the value and share data that they generate through their activities, so data is under utilised. We want to help Carbon Co-op and other small scale energy co-ops to apply our model to realise the value of the data they collect and potentially develop services such as smart grids, microgeneration schemes, better energy load balancing and services based on the behavioural aspects of energy use.

“Cooperatives are intrinsically democratic organisations with enhanced layers of governance and accountability that enables them to act ethically and return value to their members. Through the work supported by the ODI we hope to develop our model for data cooperatives drawing on these strengths, bringing value to members, and developing more environmentally effective energy services”.

Your Dsposal uses Environment Agency open data to create an accessible directory with profiles for almost 500 recycling centres in England, providing basic information on these facilities.

Director Sophie Walker says,

“As everyone creates waste, it should be easy to find the information needed to be able to handle it in a responsible and environmentally friendly way but the public is often confused about the services their councils offer and struggle to access the relevant advice.

“Waste crime costs the UK economy around £1 billion a year, and Defra has highlighted that the lack of digital systems in the waste industry makes it easy for serious and organised crime to take advantage.
“By developing a data infrastructure, bringing together and sharing data on sustainable waste services in the UK we can make it easier for the public to find accurate information about their local recycling facilities, developing an open data standard for Household Waste Recycling Centres and releasing a prototype open dataset.
“This project will allow us to understand, harmonise and validate data for all recycling centres in the UK including useful information such as location, opening hours, waste types they will accept, vehicle restrictions, charges levied and special measures in place due to Covid-19.
“We are thrilled to be supported by the ODI, and the Stimulus Fund allows us to accelerate our work and tap into expert advice. Making it easier for people to do the right thing with their waste and recycling is critical to enabling the UK to meet its recycling targets. We’d be delighted for anyone who is interested in this area to get in touch with us and we welcome collaboration on this project.”
The energy sector is also set to benefit from considerable funding announced in last week’s Emergency Budget – £2bn to create green jobs and £1bn funding for improving the energy efficiency of public sector buildings.

Leigh Dodds, Director of Delivery at the ODI said:

“These projects show the potential that sharing data has to solve challenges in creating a zero net economy in the UK and globally. It’s great to see people coming together to solve challenges that affect us all.

“We want to help these projects succeed. Our experience of ethical data sharing and improving data infrastructure, like supporting and growing data institutions and data access initiatives, will help these projects become sustainable for the benefit of all. We look forward to working with them to develop tools and guidance that will support the development of other impactful initiatives.”

Manchester start-up takes stock after pandemic effort

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A Manchester-based start-up has taken delivery of new stock for the first time since the coronavirus pandemic hit after lending its support to hospitals across the North West over the last three months.

Levitex®, based at Manchester Science Park, is hoping to get its growth plans back on track after COVID-19 put the brakes on the official launch of its ‘gravity defying’ pillows, which contain a unique type of foam technology.

The pillows have been created following a series of clinical trials and are specially designed to improve posture during sleep, easing neck and back pain.

Levitex® medical director, Dr Ilan Lieberman, a pain management specialist, returned to the NHS frontline as part of the team at the Intensive Care Unit (ICU) at Wythenshawe Hospital in April to help in the fight against COVID-19.

During that time, more than 200 Levitex pillows were also donated to local hospitals including Manchester Children’s Hospital, North Manchester General, Wythenshawe Hospital, Salford Royal, and Lancashire Teaching Hospital in Preston to aid patients in their recovery from the virus.

Despite lockdown putting a halt on businesses across the country, Levitex is now preparing to distribute its range of pillows to customers for the first time since its successful Kickstarter campaign in October 2019.

Levitex founder and CEO, James Leinhardt, said: “This is the first time our pillows and mattresses are going to be on sale to the general public so it’s a huge milestone for us as a company.

“COVID-19 has presented new challenges for all businesses, but I’m so proud of our team to have battled through this period whilst doing everything we could to help those in Manchester and the wider North West suffering with the virus.

“I’ve spent most of my career working with NHS trusts, care homes and local authorities across the country and that’s why I wanted to create a product that would genuinely help people. Good sleep posture is so important, and we’ve taken a scientific approach to everything in order to create a product that helps reduce things like neck pain and back ache.

“All of our products are made from a new type of polyurethane foam technology we’ve invented to create the best pillow for neck pain, and I believe it will be a game-changer for those looking for a better nights’ sleep.

“We work with a number of professional sports clubs and elite athletes, including Chelsea Women’s FC, who won the league this season, Sale Sharks’ World Cup winners for South Africa Faf De Klerk and Lood de Jager and gold medallist Olympians Ed Clancy and Will Satch, and they’ve all reported better sleep and less pain after using our pillows.”

Having undergone independent clinical trials at University of Salford, results showed that Levitex® foam offered the best combination of comfort, support and pressure relief. It was tested against 11 other sleeping surfaces including memory foam, sprung mattresses and air-alternating mattresses often found in hospitals.

As the start-up continues to expand, further studies with the University of Central Lancashire and professional sports clubs are planned to discover further evidence about Levitex® products’ impact on easing pain and improving sleep posture.

Levitex has also previously teamed up with Championship side Preston North End FC and British high jump star, Morgan Lake, Invictus Games captain and army veteran, Major Bernie Broad and Britain’s Strongest Man, Adam Bishop.