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RBS agrees £8m revolving credit agreement with Manchester’s Express Solicitors

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Manchester-based personal injury law firm, Express Solicitors, has signed a revolving credit agreement with The Royal Bank of Scotland (RBS) worth £8m.

The RBS funding will support the firm and give it the flexibility to achieve its ambitious growth plans. It will help finance a strategy based on both organic and acquisition-based expansion, as well as make funds available for increased marketing spend and the recruitment of more employees from graduates to partners.

In September, Express Solicitors Group announced its best ever financial results from April 2020 to April 2021, with group turnover up by 14% from last year to £31.3m and caseloads growing by 36% to 19,015. During this financial year, Express Solicitors employed a further 162 members of staff including a clinical negligence partner and in-house barrister and made 56 promotions, six of these to partner.

Express Solicitors is proud to have achieved all of this, despite all the challenges brought by the pandemic and firmly believes that with the backing of RBS it can go on to gain a greater share of the market in 2022.

James Maxey, managing director at Express Solicitors said: “RBS has given us its funding support for over 21 years and has been integral to the firm’s success. It has enabled significant growth through acquisitions and helped us in implementing a solid marketing strategy, training programmes that help us promote from within and recruiting the best talent out there to service both new clients and our loyal customer base.

“We’ve always been a very ambitious firm and this £8m revolving credit agreement with RBS will not only help us to expand but, crucially, while doing so, retain the high service levels our clients have come to expect.

“We’ve worked with RBS since we first set up the firm in 2000 and its team has continued to work alongside us to develop packages that support our long-term growth strategy; the help and support they’ve provided us along the way has been second to none.”

Paul Gaynor, Relationship Director at The Royal Bank of Scotland said: “We’re delighted to provide funding that will support Express Solicitors in continuing to do brilliant work. We’ve known the management team for many years and are very confident it has the experience, expertise, ambition and resources to meet its objectives in what can be a challenging market.”

Express Solicitors has 389 employees and is ranked in The Lawyer Top 200. Its lawyers and the firm are recognised in The Legal 500 and the firm is noted in Chambers and Partners. Express Solicitors specialises in personal injury and accident claims, clinical negligence claims and serious injury cases.

Express Solicitors has a large number of roles available to people already in the legal sector, or those looking to join for the first time. For details on positions from admin assistants and customer service representatives, to solicitors, IT technicians and more, visit the careers page: https://www.expresssolicitors.co.uk/about/careers

Manchester-based edtech start-up offers personalised parenting guidance for the formative years of a child’s life

My First Five Years, the personalised parenting guidance start-up, has raised £1.4 million in investment to develop its early years education technology app, as the business targets 250,000 users in the next three years.

The edtech start-up, which offers advice to parents in the formative years of their child’s life, was founded in 2021 by Jennie Johnson and Alistair Bryce-Clegg, who both already have successful careers in education and childcare. It previously raised £200,000 seed funding in 2021.

The Manchester-based business has secured its funding from a series of sources including the Greater Manchester Combined Authority (GMCA) fund, which supports job growth in the region and five unnamed high-net-worth entrepreneurs and business owners in the North West.

Jennie Johnson, co-founder at My First Five Years said: “We’re thrilled to have secured the funding which will allow us to continue operating for at least the next 15 months. We’ve got ambitious targets for growth, including content and app development, and this funding is vital to helping us in the next stage of our journey.

“We’re also pleased for the funding to have come from the immediate area and we were again oversubscribed. We pitched to 30 venture capital firms in the end and many firms do not seem to have the funds to invest in business at our stage. However, through the network and connections we have established, and the support received through the Exchange scale-up scheme, we have managed to secure the funds needed for us to continue to grow.”

Targets for 250,000 users in three years

The company has submitted its app to the Apple iOS store this week and will commission the development of an identical Android app this month.

Johnson, continued: “We launched a beta version of the app to 1,100 users five months ago and we’ve been lucky enough to be able to shape the app’s development based on their feedback and tune into what real parents have found useful, to create a feature-rich product earlier than we anticipated.”

The early years edtech app also has more than 1,000 registrations from users interested in the product once it arrives on the app store and is targeting 250,000 users in the next three years following its latest round of funding.

Plans for further job creation

The firm currently employs 14 staff and has plans to recruit a number of early years content specialists as it continues to develop its library of more than 2,600 skills and activity resources parents can use to support their child in their first five years. The business is also recruiting for a technical role and product owner in the coming months.

Johnson continued: “We want to continue to focus on what we’re good at and be unashamedly best in class. The idea remains to bring something really unique to the child development space.”

Marvel in the moments, not just the milestones

The app is designed to help parents support their child’s development with just the items in their kitchen cupboard and items found outside. Its philosophy remains to genuinely change how parents help their children learn. The app delivers timely content that is of interest to parents based on where their child is on their journey. It also features a scrapbook feature that allows parents to digitally collate videos and pictures and share them with friends and family.

Johnson said: “The app allows parents to marvel in the moments, not just the milestones. It helps parents to tune into their children’s progress and what they’re learning, and provide them with the knowledge of how best to support their children. It is a celebratory app – many products focus on concern and anxiety rather than what is happening and what is coming next. Our philosophy is to really change how parents help their child learn.”

Support from Exchange scale-up scheme

My First Five Years is part of Exchange, a digital and technology start-up support programme located at Department Bonded Warehouse in Enterprise City. The scheme supports and empowers the next generation of UK start-ups, giving them a city-centre workspace, the tools they need to scale their businesses, a peer-to-peer network of founders, and expert advice from industry partners.

Johnson continued: “The Exchange scheme has been incredibly helpful in our start-up journey so far. David Levine, the entrepreneur in residence, has been invaluable and has helped us think differently as a business. The events have given us insights we wouldn’t have otherwise had access to, and the team’s support with the fundraising and introducing connections have made the process of fundraising much easier.”

Councillor David Molyneux, GMCA lead for Investment and Resources, said: “GMCA was impressed with Jennie’s experience and the way technology was being adapted to improve the lives of parents and young children.”

“The continued development of My First Five Years supports the growth of Greater Manchester’s thriving digital economy. The growth of the app will also create a number of new good-quality jobs in the sector for the city-region.”

My First Five Years partnered with Manchester-based Apadmi, a mobile-first digital agency, to bring their idea to life.

The collaboration saw the submission of the My First Five Years app to the Apple iOS store this week…

Apadmi have been creating digital products for mobile users and big-name brands for over 20 years including the likes of the NHS, SailGP, and Co-op, which ensured they were the perfect fit for My First Five Years.

Apadmi said: “This app fills a huge gap in the market by creating a safe and supportive learning space for parents, to support their child’s unique development. We’re so proud to have worked with Jennie Johnson MBE, Alistair Bryce-Clegg, and the team on this project. We’re excited to watch it grow from strength to strength.”

CTS KICKS OFF 2022 WITH A BANG FOLLOWING A RECORD YEAR OF GROWTH AND ACCOLADES

CTS is on track for another exciting year of growth after achieving a record-breaking year of sales and customer wins during 2021.

The company, which is already one of Europe’s largest dedicated Google Cloud Partners, celebrated a record year of sales with revenues for its Google Cloud platform up 200% in 2021.

The past 12 months have also seen CTS secure several top industry awards and accreditations. This includes being named by Google as UK Workspace Enterprise partner of the year and EMEA Public Sector partner of the year for GCP, thanks to work that propels organisations such as Travis Perkins, South East Water and VidaXL on their cloud journeys.

CTS also achieved GCP Infrastructure Specialisation status, which recognises partners that have demonstrated success with customers in modernising, architecting, and building Google Cloud Platform infrastructure and workflows.

More recently, the company has renewed their Google Cloud Managed Services Provider (MSP) accreditation, following a rigorous third-party assessment of its people, process, tooling, and service to customers. CTS secured the status thanks to its continued commitment to excellence in supporting customers with both migrations and continuous improvement on Google Cloud Platform.

The assessment process required a detailed audit of managed services practises which included a deep dive into areas such as GCP technical knowledge, technical support, and operations, design and migration of GCP environments, security, and customer satisfaction.

The MSP accreditation continues to highlight CTS as a top-tier Google Cloud partner, which in turn also means that the company qualifies for premium GCP support, which is of great benefit to customers.

2021 also saw a restructure of the CTS leadership team, with former COO Chris Bunch moving into a Managing Director role, while previous MD Tom Ray was named CEO of the wider CTS Group, with oversight for both CTS and its partner company Cloud M.

Chris Bunch, Managing Director at CTS, said: “It’s safe to say that we had a great 2021. Google Cloud continue to accelerate their growth, and CTS have been – and will be – right alongside them.

“As we look forward to 2022, we expect another year of record numbers and a range of interesting solutions to be created for our amazing customers, across both GCP and Google Workspace.

Regency Factors announces UK support for SMEs in 2021

Regency Factors Ltd one of the UK’s leading invoice finance and factoring companies is pleased to announce that over £90m was paid out to UK SME’s in 2021 with our bespoke invoice finance solutions. Ensuring that our clients were supporting throughout 2021 by releasing the cash tied up in their unpaid invoices.

“Through the relationship Regency, we have grown sales by over 50%. This growth would have been constrained had funding not been available through the invoice finance facility.”

A current client, a clothing manufacturer, based in London, needed a funding solution that would allow them to supply customers both within the UK and beyond our borders. The funding from Regency has enabled the client to provide credit terms to customers, something they were previously unable to offer and subsequently

Regency Factors, based in Greater Manchester with a nationwide coverage, provide bespoke invoice finance solutions to UK SME’s providing vital cashflow from their unpaid invoices. We work with hundreds of businesses to weather the financial storm with tailored and affordable solutions.

Rachel Craft of Regency: “Our goal is to help businesses grow and our dedicated team works tirelessly to ensure that this happens”

Parfetts supports retailers with a new appointment.

Stockport based, Parfetts is supporting retailers with the appointment of Richard Fleming as head of operations (West). He will be responsible for developing the delivered service for the Stockport, Aintree and Anfield depots and ensuring excellence in the cash and carry operations.
Richard joins the business from Booker and will report to Andy Whitworth, Wholesale director at Parfetts.

The Go Local fascia has seen rapid growth over the last two years and has over 1,000 retailers. The delivered service has helped Parfetts expand its reach into the Midlands, North Wales and the Scottish Borders over the last 12 months.

Commenting on the appointment, Andy Whitworth said: “Richard brings a wealth of experience to this new role. He joins the business at an exciting time as the Go Local and The Local Brands expand throughout the North West. Our delivered offer, which allows retailers to order up until midday for next day delivery, is proving hugely popular with new and existing customers.”

Parfetts operates across the North, Midlands and Wales through a national logistics network, digital channels and seven wholesale depots.

Richard Fleming said: “Thanks to its employee-ownership model Parfetts has a unique culture and focus on the customer. I’m looking forward to working with the fantastic teams across the depots and meeting customers across the region. There is lots to shout about at Parfetts with fresh investment in our digital channels and logistics operations to ensure retailers receive a best in class service.”

Leading Manchester company honours long servers

The British Textile Testing Group (BTTG) is to rename three buildings that make up part of its headquarters in Manchester.

The textile testing and research company is taking this step as it celebrates the long service and achievements of three members of staff, Neil Sorensen, Clarissa Austin, and Dr Tony Sagar. Collectively, the trio has worked at BTTG for 152 years.
Joining the company in 1964 as a laboratory assistant, Neil Sorensen has been a BTTG director for many years. He has made a significant impact on the business, particularly through his work in the heat and flame protective clothing and related PE sector, which is globally recognised. Neil takes pride in the fact that fire brigades across the globe rely on the testing carried out at the centre to keep their employees safe. He is currently based in Australia.

Director Clarissa Austin came to the company fresh from school in 1969 to work as a laboratory assistant. During her time with the business, she has seen, and been responsible for, the implementation of significant change.

Remembering a time at work before mobile phones, calculators and computers, Clarissa says: “Times were very different when I joined the business, much slower-paced as we were largely reliant on the postal service for communication. The UK textile industry has also changed so much during my time here, yet BTTG has maintained a strong influence in the marketplace.”

With a PhD in Synthetic Organic Chemistry, Dr Tony Sagar saw an advert for a position with what is now BTTG in the Manchester Evening News and knew the role was for him. Starting his career as a research officer in 1978, he hasn’t looked back since.

Tony is greatly valued for his scientific and technical expertise with his core interests being ecological testing, certification and labelling of textiles. It is this technical knowledge that leads to the Government calling on him to act as a technical expert in the naming and labelling of textiles. He cites his role in the 2010 management buyout as one of his greatest professional achievements.

BTTG Chief Operating Officer, Lesley Hughes, said, “What Tony, Clarissa and Neil have given to the company is phenomenal. They have been tremendously loyal to the company and have driven and implemented change that has seen BTTG continue to be one of the leading testing facilities in the world.

“They are all world-leading experts in their fields and respected as such by peers and colleagues. That knowledge and standing is something that is gained over many years, and we couldn’t think of a bigger accolade we could give than naming buildings after them.”

LDC IN THE NORTH WEST COMPLETES TRANSACTIONS VALUED AT MORE THAN £500M IN RECORD YEAR

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Manchester-based team commits to increasing its support to the region’s medium-sized businesses

The North West team of the UK’s leading mid-market private equity firm LDC has celebrated a record year, completing transactions with a combined enterprise value of more than £500m in 2021.

In its annual performance summary, LDC, the private equity arm of Lloyds Banking Group, said it will increase its support for mid-market businesses across the North West, underpinned by a commitment to invest in at least 100 medium-sized businesses nationally over the next five years.

In 2021, the team’s investments included Rochdale-headquartered wireless surveillance products supplier WCCTV, Warrington-based preventative healthcare specialist PAM, Alderley Edge-based software company IEG4 and developer of mobile, console and PC board games Marmalade Game Studio.

The firm also exited successful partnerships with Middlewich-based SRL Traffic Systems, after supporting the business to more than double revenues through increased investment in its fleet and network of depots, and the sale of Speke-based ChargePoint, following a four-year partnership that saw the specialist manufacturer develop new products and accelerate a successful international growth strategy.

In addition, LDC’s North West team helped its portfolio to acquire businesses to build scale and resilience. It supported environmental compliance specialist SGI Compliance to make an acquisition to expand its services into industrial water treatment and helped marketing group MSQ to make three acquisitions to further enhance its services.

To support LDC’s commitment to increase investment in mid-market businesses across the region, the North West team recruited two new investment professionals. Grant Goodwin and Camilla Greenwood joined the team as Investment Managers. Grant joined from Ardenton Capital where he was a Senior Investment Manager in the Manchester office, while Camilla previously spent over six years at PwC working in Transaction Services and External Audit.

Dale Alderson, Partner and Head of North West at LDC, said: “We have been really impressed by the desire from management teams to deliver on their growth strategies over the past 12 months. The resilience and ambition of the region’s business leaders has been remarkable, and we’re proud to be celebrating a record year in supporting local businesses to achieve their growth targets.

“We are committed to increasing our support of North West businesses and have the expertise and resources to help management teams across region to realise their ambitions.”

Nationally, LDC backed 19 new management teams and invested more than £400m during 2021, despite continuing disruption caused by the Coronavirus. It also provided additional capital to existing portfolio companies to complete 65 acquisitions, helping them to scale and diversify.

Across the UK, LDC generated over £870m of proceeds from a total of 18 exits during the year with an average money multiple of 2.5x which it said underlined its value-adding approach. The companies it sold on average increased revenues by 64% and grew employee numbers by 60% during their partnership with LDC.

Commenting on LDC’s performance, LDC Chief Executive Toby Rougier said: “Despite the ongoing challenges in many parts of the economy, our teams increased investment and support into mid-market companies across all the regions of the UK.

“As the UK looks to recovery and growth, this army of medium-sized companies will be critical. It is the backbone of British business and the engine room of our economy, teeming with talent and packed with potential. Given their ability to scale, these are the companies that, with the right support, can turbo-charge the recovery.”

LDC has also committed to ensuring its investment activity makes a meaningful contribution to the UK’s environmental and social challenges. The firm has pledged to ensure its own operations are net zero by 2030 and to support portfolio companies to reduce emissions by 50% in the same timeframe.

LDC’s partnership with The Prince’s Trust – which helps young people across the UK explore and launch their own business through start-up grants, volunteering and mentoring – has supported more than 1,600 young entrepreneurs in the last three years.

LullaBellz appoints three new hires across marketing, operations and wholesale divisions to support the 2022 expansion.

After another record year in 2021, LullaBellz has made internal appointments to support the business in its growth for what it plans to be a third year running.

Changes will come into place across warehouse operations, appointing new Head of Operations, Ian Skinner, who will be responsible for increasing the efficiency of LullaBellz logistics processes, and orchestrating the move to a larger warehouse.

Ian has plans to streamline the current process and safeguard the company against any further shipping delays as experienced across the board in 2021. He will also be responsible for the staffing structure and improving the efficiency of the customer response team.

Following wholesale success on major online fashion retailers ASOS, Prettylittlething.com, Boohoo, Missguided and I Saw It First, LullaBellz is set to expand its wholesale portfolio further by at least 50% in 2022, and become globally visible.

New Wholesale Manager, Ruairi Spence, formerly at fashion brand Glamorous, will lead in this area of growth. Ruairi said: “We know our customers and where they like to shop, so it’s important for us to be listed in the places of similar interest to our target market, both existing and new.

“If our customer is likely picking up an outfit from PLT, we are making their shopping journey easier by being able to pick up a LullaBellz hair piece in the same place.

“Working with fashion wholesalers also allows us to bridge the gap between hair and fashion. Trend-led hair products and accessories are a huge focus for 2022, which should really increase our appeal to fashion wholesalers.”

LullaBellz adds to the ever expanding marketing team with Digital Marketing Manager, Anne-Marie Odesanya, formerly at MissGuided and CurrentBody.

Set to oversee LullaBellz digital strategy, Anne-Marie will be working closely with SEO and Paid Media agencies to ensure customer retention and new customer acquisition. She will also be heavily involved in the appointment of a new PR agency to assist with the UK and US expansion.

Owner and CEO, Laura Smith, said: “LullaBellz has huge plans for 2022 on a scale like never before. We have made structural changes and are continuously growing and refining our customer experience. We also have so many exciting launches upcoming that will be completely different to anything we’ve done in the past.

“We are putting a huge investment into our US expansion and are expecting to see record growth in the company this year, so we’re super pleased to have a solid team going forward to achieve this with.”

SLATER HEELIS APPOINTS NEW PARTNER TO ITS FAMILY LAW TEAM

Leading Manchester-based law firm, Slater Heelis, has appointed Vicki McLynn as a new Partner to its family law team.
With over 20 years in the sector, Vicki is a high profile family lawyer, regularly called upon to offer her expertise in complex disputes involving children, family breakdown, issues of domestic abuse and concerns around drugs and alcohol within families.

Vicki is an accredited specialist in high-net-worth divorce and children matters and her career success to date has also seen her represent and protect well-known clients and their children from media attention; as well as cases involving substantial assets and complex financial relationships to ensure the very best settlements for her clients.

Mark Heptinstall, Partner and head of the family team at Slater Heels said: “Vicki is such a highly regarded and extremely successful family lawyer in her own right and we are delighted that she has joined Slater Heelis as a Partner.

“She is meticulous in her pursuit, yet understanding and empathetic which are all key assets we look for and which will ensure she plays a key role in the family law team based out of Manchester office.”
With a raft of accolades to her name, Vicki has been recognised in the Legal 500, named in the Chambers directory and also listed in City Wealth as a leading matrimonial and family lawyer. She is also a regular contributor to national media publications and makes appearances to comment as the legal expert on radio and television.

On joining Slater Heelis Vicki McLynn said: “Slater Heelis has an enviable reputation and I am delighted to be joining them to help strategically steer the team and the wider firm to ongoing success. I have been watching the firm grow in stature and success whilst nurturing the talent of the future and I look forward to playing my part in that going forward.

“My experience of working with high net worth divorces involving complicated financial issues, entrepreneurs and media personalities is quite niche and this is something I am keen to continue; as well as bringing my unwavering commitment to each of my clients to achieve desired results.”

Slater Heelis is a full-service law firm acting for clients across the UK and internationally. The firm offers a range of legal services to both private and business clients including: Construction & Engineering, Corporate Law, Crime (including Business Crime & Regulatory), Dispute Resolution, Employment & HR, Family Law, Personal Injury, Private Client (including Court of Protection services) and Property Law.

What Type of Insurance do I need to Run My Business?

Insurance is a crucial investment for businesses of every size. Without it, you run the risk of suffering severe losses. In some cases, those losses might be sufficient to cripple your business. Suppose that a critical piece of equipment were to break down just as you’re experiencing a cash-flow crisis. When these problems happen to coincide with one another, it can be difficult to recover. But with the right insurance product, things can turn out rosy.

To make things just a little bit confusing, business insurance tends to come in a range of different forms. Let’s assess some of the more popular, and see which is right for you.

Small business insurance

For sole traders and small businesses, small business insurance is usually the preferred option. It tends to be specialised to the needs of these kinds of businesses, offering coverage against a broad range of risks. Insurance labelled in this way tends in practice to be a combination of different products designed to cover all of the risks that a small business might incur. For the avoidance of doubt, it’s worth poring over the fine print, and having a few questions to pose to your insurer.

Public Liability Insurance

If members of the public are going to be entering your premises, or you’re going to be visiting their home, then you need public liability insurance. This will protect you in the event that a member of the public should be injured by your actions – whether they’re a customer or not.

Public liability insurance will tend to cover you against damage to property, medical fees, compensation for pain and suffering, and just about every other cost that arises from a member of the public being injured. It’s available to businesses of every size and shape.

Income insurance

This is more accurately known as ‘loss of income’ insurance, or ‘business interruption’ insurance. If circumstances beyond your control intervene to prevent your business from operating, then your insurer will step in to cover your costs. This may or may not include things like government-mandated lockdowns – so read the fine print and make sure that you’re covered for every eventuality.

Employer’s Liability Insurance

This is what protects you in the event that an employee injures themselves or falls ill while working for you. Employers are obliged to protect the health and wellbeing of their staff. If you’re employing people who aren’t direct family members, then you’re legally required under the Employer’s Liability Act 1969 to take out this kind of insurance.

It will protect you from claims brought against you by your employees. These might relate to workplace injury, but they could equally well have to do with discrimination, sexual harassment, or wrongful termination of contract.