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BOOKING.COM ANNOUNCES MANCHESTER PRIDE SPONSORSHIP

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Booking.com, one of the world’s leading digital travel companies, has announced its sponsorship of Manchester Pride, a tangible extension of its mission to make it easier for everyone to experience the world, no matter where they come from, who they love or how they identify.

More than 100 employees from Booking.com’s Manchester Trips Division will walk in the renowned Manchester Pride Parade and partake in the celebrations between 25 and 29 August.

The digital travel company, which will move into its new UK headquarters in Manchester in November, promises to mark the occasion with a series of activities and will unveil a few surprises across the weekend.

The sponsorship is an amplification of Booking.com’s Travel Proud programme, which aims to make travelling a more welcoming and inclusive experience for LGBTQ+ people. More than 10,000 properties internationally have completed the training programme and have been recognised with a Travel Proud badge on Booking.com as a symbol of their commitment to inclusive hospitality.

Recent research by Booking.com found that 71% of UK-based LGBTQ+ travellers have experienced less than welcoming or uncomfortable experiences when travelling, with 61% reporting they have to consider their safety and wellbeing as a member of the community during their trips.

As part of its ‘Travel Proud’ programme, Booking.com is committed to continuing to work closely with its partners, employees and suppliers to connect with LGBTQ+ travellers, and is actively looking for ways to reduce barriers for the community both on and off its platform. That includes providing hospitality professionals with the confidence and tools to use the right language in every interaction with their guests, as well as leveraging more inclusive language and options on the Booking.com platform itself.

Matthias Schmid, Vice President of Booking.com’s Trips Division commented: “Our mission is to make it easier for everyone to experience the world. As part of this, it is vital that we address the needs of LGBTQ+ travellers within the industry, ensuring that everyone has the right to explore the world as themselves, always.

“We’re also incredibly proud to be building a global hub for transport here in Manchester, where we already employ more than 1,000 people from all over the world. It’s a vibrant, inclusive community, including a large active presence in our internal B.proud employee resource group, which is dedicated to helping promote increased acceptance and understanding for LGBTQ+ people throughout our organisation.

“The theme for 2022’s Manchester Pride Parade is ‘March for Peace’, with the emphasis being on promoting peace in a world where everyone in the LGBTQ+ community is free to live and love without prejudice. This firmly aligns with our values as a company, and it’s fantastic to support such an essential charity that celebrates and promotes inclusivity in Manchester and beyond.”

Booking.com has long been a participant in Pride celebrations globally and has active sponsorships with the Manchester Pride charity and New Zealand this year. The company is also the General Sponsor for Amsterdam Pride 2022, with the Netherlands being home to its global headquarters.

Leading ‘Profit-For-Purpose’ Housing Organisation Celebrates New Service Offer With Bold Rebranding

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Plumlife, the North West based housing company specialising in shared ownership and property management, is rebranding to Plumlife Homes.

Under the new overarching banner of Plumlife Homes will be three specialist brands which will sell aspects of the organisation’s full-service offer; Plumlife Sales (Shared Ownership & New Homes Sales), Plumlife Property Management; (Facilities, Property Management & Lettings) and a brand new service under the name of Plumlife Move (a Shared Ownership Resales Agency).
For over 20 years, Plumlife Homes has been helping first-time buyers with affordable homeownership solutions while also providing high-quality sales and marketing, facilities management and lettings services to development and property companies.

Plumlife Homes’ has been growing exponentially over the past two years since its parent company, Great Places Housing Group, merged with Equity Living. With a refreshed organisation leading the way in shared ownership, leasehold services and property management – the team felt the time was right to re-brand to reflect its elevated offering and look forward to even bigger growth ambitions.
The Property Management division now manages over 6000 homes across the North West and Yorkshire on behalf of many diverse clients, including Sheffield Housing Company. While the Sales division has had a strong 2022 after selling 230+ Shared Ownership properties for Great Places Housing Group, as well as many market sale homes on behalf of other clients, including for Cube Homes Ltd.
The bold rebranding was developed by creative agency The Chase, who are known for their iconic design work for the likes of; Tfl, Royal Mail & The Crown Estate. Plumlife Homes’ rebranding was undertaken so the brand could communicate a modern, caring and fresh message appropriate to the brand’s customers, business partners and colleagues.
Plumlife Homes Director of Private Sector Management, Caroline Millington said: “Everyone at Plumlife Homes is feeling extremely excited to launch our new branding which reflects our ambitious vision. Housing organisations are innovating and changing all the time, we want our new positioning and appearance to ensure we’re playing a leading part in the industry’s forward-thinking attitude.”
Plumlife Homes Head of Sales, Suzy Hollins said: “We’re proud to say that Plumlife already has a fantastic long-standing reputation but we have developed this new branding to reflect our growth, and help us connect with customers in new and exciting ways. Our home-buyers want a brand that not only they can trust but that excites them too, and that’s exactly what our new branding does.”

“The Plumlife Move service will also help us connect with a brand new audience, stay tuned to our social channels as we’ll be sharing more information about this soon.”
The Chase Creative Director, Richard Scholey said: “As soon as we had our first face to face pitch meeting with the Plumlife team we knew it would be a great project to be involved with. Their enthusiasm for the offer, the fact they were a Profit for Purpose company and tbh the simple fact that we liked the team and really enjoyed the meeting made us even keener to win it. The project hasn’t disappointed, it’s been a thoroughly enjoyable and rewarding process and we’re glad the team are as happy with the results as we are.”

Encore Plans to ‘Land and Expand’ in North West

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Award winning and fast-growing recruitment agency Encore Personnel is expanding its network from its Midlands roots to the North West, as it opens its first branch in the region this month.

Established in Leicester in 2002, Encore employs more than 200 staff and provides temporary and permanent jobs to the engineering, industrial, driving, energy, manufacturing, managed services and professional services sectors from its HQ in Leicester and branches in Coventry, Birmingham, Derby, Leeds, Peterborough, Northampton, Nottingham, Spalding and Telford.

The £95m turnover business’s newest branch is located in Warrington town centre and will be headed up by Rob Price, a seasoned recruiter with more than 15 years’ experience in the industry.

Rob, who has been operating at Director level for the past five years, said: “I’m delighted to be joining Encore at such an exciting and pivotal time for the business. My background is sales through and through, having kicked off my career in recruitment at 18 years old. Within six months I was a branch manager and I was then quickly promoted to regional manager, so it is fair to say my drive and ambition to be at the forefront of successful recruitment strategies fits perfectly with Encore’s vision to become the leading recruiter in the North West.

“The goal is to establish our new Warrington branch as Encore’s HQ in the region, putting us on the map as the go-to, first choice recruiter initially for industrial roles, but then plugging in all of our services offerings from driving to energy. I’d like to have a strong team of consultants in place by the end of this year with a goal of 15-20 customers by Q1 of 2023. We’re setting the bar high already – from being an unknown operator in the region, we’re already placing 25 candidates a week so I know our aim of 100 placements a week by Christmas is well within our capabilities.”

Rob’s goal is to grow his team in Warrington in chorus with new customer wins, with the aim of having at least four consultants operating from the branch by the end of this year.

Managing Director at Encore Personnel Pete Taylor said: “Our strategy for opening a new branch – which is now a tried and tested approach given we’ve established a presence in every major Midlands town over the last two decades – is to ensure we have the right person to head it up and a solid requirement for our style and reputation in the region.

“Rob is undoubtedly that person given his outstanding track record in matching business need with exactly the right candidates in the North West. He knows the area, its challenges and opportunities like the back of his hand and so is perfectly placed to establish Encore as the recruiter of choice from our new office in Warrington town centre.

“Our goal is to land and expand with a considered and paced approach. We already have a large and long-standing customer in the region that’s recently opened a major new distribution centre, so Rob has a great foundation for growth already in place. Add to this the excellent road networks in the area that will allow us to efficiently supply to major conurbations, and the stage is set for a great success story.

“We’re delighted to be expanding our footprint to a brand new region and look forward to meeting our new customers and candidates as our reputation grows from our new Warrington home.”

Encore is celebrating a milestone achievement in 2022 as it marks 20 years since it was established, recently revealing its goal to push through the £100m turnover mark this year.

Encore prides itself on its exceptional client and candidate service. It puts the customer and candidate/ employee experience at the centre of all strategy with dual value propositions of ‘your business, your culture, our priority’ and ‘your future, your wellbeing, our priority.’ It places its success on following its key values including avoiding negativity, creating loyalty, and communicating with a refreshing openness.

Orega completes Management agreement at 1 Balloon Street, Manchester

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Leading flexible workspace prepares to launch its 4th Manchester flex space

Orega, the flexible workspace provider, has completed a 10-year Management Agreement to create a high spec flexible workspace at 1 Balloon Street, Manchester. The new space will open in August 2022.

The 26,000 sq. ft. flexible workspace has been newly refurbished and will provide over 450 workstations. The workspaces are designed to appeal to teams of all sizes – from 5 people to 100 plus – and are over three floors of the building, (ground, first and second). In addition, there will be substantial collaboration, meeting and event spaces.

1 Balloon Street is in the centre of Manchester, just minutes from Manchester Victoria station and the Arndale centre, the biggest shopping centre in the city.

The workspace is designed to be a modern, flexible base for Manchester’s booming tech, finance and creative businesses, offering brand new:

Design-led space that focuses on hospitality
A wide choice of different working zones
Outdoor space
Large meeting room suite
More space person than the industry norm
On-site shower and changing facilities
Unlimited barista-quality coffee
Secure bike storage facilities

It is the fourth flexible workspace that Orega has launched in Manchester. The company offers flex space from 18 locations across the UK and is the UK’s leading provider of flexible workspace under Management Agreements (as opposed to leases).

Ben Hutchen, Real Estate Director at Orega, commented: “We have enhanced our exceptionally strong Manchester portfolio with Balloon Street, where our landlord partner has intelligently invested to provide a first-class example of how the future of work will look.

At Orega, we offer our landlord partners and occupiers a solution that monetizes their space with a high-end office product and building amenity- whilst allowing them to retain control of their asset and brand. This is what our truly bespoke ground-breaking new partnership model is all about.”

Jonathan Cook, Director at CBRE, who advised the landlord, said: “We are delighted to secure Orega at One Balloon Street. They will make a fantastic addition to the building, satisfying the continuing demand from corporates seeking high quality flex space.”

Visitor numbers and economic impact soar at Manchester Central

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Delegate numbers at Manchester Central have soared beyond pre-Covid levels in recent months and contributed 12% more to the economy, according to the venue’s latest quarterly report.

Between April and June 2022, the venue held 56 events and welcomed 100,419 visitors, a 13% rise in delegates compared to the same period in 2019. Several event and conference hosts have also reported their largest ever attendance numbers at the venue. This resurgence in numbers contributed £38.2m economic impact to the region, an uplift of 12% compared to the same timeframe in 2019.

The latest figures come as Manchester Central, one of the UK’s largest and most versatile event venues, completed its first normal trading quarter since the pandemic. During the lockdowns, Manchester Central invested in high quality hybrid solutions to continue hosting interactive events for a variety of audiences. In an average year, Manchester Central attracts over half a million visitors to the city and brings approximately £150m into the Greater Manchester local economy.

Shaun Hinds, CEO at Manchester Central, said: “These last few months have been some of our busiest ever and demand has been incredibly strong. It’s brilliant to see events bounce back in the way that they have and I’m so pleased to have the ‘buzz’ back under our roof again.

“These latest results show that there’s a real appetite for hosting large events in person right here in Manchester. And that has a really important positive impact on the recovery of the wider region, as spending around the venue on hotels, bars, restaurants, travel and much more has increased once again. It’s fantastic to see the city thriving, supporting jobs and helping to put the region on the global map.”

Hinds added: “Our venue is steeped in history and is proudly the birthplace of hundreds of thousands of business deals and innovations, the benefits of which span many years after the event itself.”

Events during the last quarter included Housing 2022, which recorded its best ever visitor numbers having welcomed 8,300 attendees and 450 speakers. The BIBA (British Insurance Brokers’ Association) conference also attracted a great number of attendees, with 8,066 delegates and 222 exhibiting companies.

Emma Chapman, of BIBA, said: “We set out to create an event to truly reunite the insurance industry in-person after a three year hiatus due to the pandemic. We were absolutely delighted to not only achieve our expectations but go beyond them. It was terrific to see thousands of insurance professionals again under one roof networking and doing business. Manchester warmly welcomes us each year and we are already looking forward to 2023.”

Sarah Payling, of Housing 2022, said: “It was great to have the housing sector back together for three days of learning and networking. We were delighted to deliver record-breaking audience numbers and the feedback has been overwhelmingly positive.”
The pipeline of events continues to be strong at Manchester Central, with healthy bookings for the coming months. Hinds added: “We’re finding that while expectations have changed over recent years, people are valuing face to face interactions and experiences more so than ever. Myself and the team are really looking forward to the coming few months as we work with new and existing organisers to host events which deliver fantastic live experiences.”

With over 23,000m² of space and a capacity of over 10,000, Manchester Central hosts a unique array of events from intimate small business meetings, to high profile, large scale conferences, sporting competitions, public exhibitions, political party conferences and large-scale international trade shows.

Manchester’s Parr Facilities Management secures place on suppliers list of new £800m NHS Shared Business Services Hard Facilities Management Framework Agreement

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UK-wide facilities management company Parr Facilities Management (Parr FM), with offices in Manchester, Glasgow and Belfast, has announced its continued success supporting the healthcare sector across the UK after being named as a supplier on NHS Shared Business Services (NHS SBS) second-generation Hard Facilities Management framework agreement
Designed to respond to the need within the NHS for high-quality, innovative, and cost-effective solutions which help NHS trusts manage their estates successfully, the new framework agreement provides a rapid and compliant route for public sector organisations to access a full range of hard facilities estates and maintenance services.
Parr FM has been awarded specialist lots on the framework agreement which can provide potential savings opportunities of between 5%-10% to organisations who procure services via it. They include mechanical and electrical services, fabric maintenance, ventilation and air conditioning, boiler maintenance and low carbon energy infrastructure.
Its appointment reinforces Parr FM’s established expertise within the healthcare sector which has been marked over recent years by large FM contract wins with an International healthcare provider whose portfolio includes dental practices across the UK & Ireland and a leading high street chemist brand, ongoing support work at Liverpool Women’s Hospital, and a range of FM services supplied through a maintenance agreement with one of Greater Manchester’s largest medical practices, Newbury Place Health Centre, and the company’s support of the roll-out of NHS Nightingale Hospitals and testing and vaccination centres during the Covid-19 pandemic.
“As a trusted delivery partner within the UK-wide healthcare sector for over 20 years, we are acutely aware of the pressures in this sector with rising demand for services, reduced budgets, increasing workforce pressures, and ever-changing regulations,” said Ivan Morley, Facilities Management Director, Parr FM.

“Securing a place as one of the preferred suppliers on this NHS SBS Framework will allow us to continue to provide creative, cost-effective solutions, adding value where we can. Our services are carried out to the highest standards and this second iteration of NHS SBS’s framework offers flexible options from Parr FM, from delivering a single service, to a bundled service provision or a fully managed solution. With FM teams operating throughout the UK, we are ideally positioned to meet the exacting requirements of any NHS Trust Estates team and look forward to the challenge.”

Brendan Griffin-Ryan, NHS SBS senior category manager – Estates & Facilities, commented:
“The management of NHS estates and facilities demands specialist expertise in areas such as strategic planning alongside comprehensive knowledge of the estate’s condition. Compliance, with an ever-increasing list of regulations, places further pressure on teams managing these vital services. This framework is designed to support estate managers meet these targets and provide a compliant route for reactive, planned and new installations of equipment and infrastructure.

“With an approach heavily focused on sustainability, NHS SBS’s new framework agreement ensures broader ethical environmental objectives are considered and met, tying into the strategies and ambitions detailed in NHS England’s ‘Delivering a ‘Net Zero’ National Health Service’ plan.
“The Covid-19 pandemic has presented new safety and infection control challenges and led to healthcare providers having to significantly adapt to ensure they can maintain Covid-safe environments. Hence the framework’s inclusion of a range of supplier services and innovative solutions, such as touch-free entrance technology, to support the new Covid-safety requirements.”

50% turnover growth and new team members for Manchester recruiter born out of pandemic

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Specialist recruitment consultancy Prescient Group is celebrating doubling its turnover in its second year of business and adding new team members to its office at Spinningfields, Quay Street.

The firm, which has further branches in Nottingham and London, was formed during the pandemic in 2020 by seasoned recruiters Joel Fletcher, Charlotte Churm and Ed Robinson.

With a specialism in office professional, Prescient Group has experienced rapid growth since its inception, with turnover growing by over 50% in 2022 compared to 2021. The company is also on track to reach a £1m turnover by the end of this year.

The company has grown to eight recruitment professionals, with the recent appointment of Georgie Leech as Temps Account Manager and Daisy Owen as Permanent Consultant at its Manchester office, and recruitment continues across its three offices, which will take its headcount to 15 by Q4 of 2023.

The expansion of the team and continued demand for its recruitment services – which cover office, supply chain, marketing, finance and HR – has also led to the team taking larger premises in Nottingham.

Director, Ed Robinson, said: “Our focus when setting up Prescient Group was to set ourselves apart from our competition by utilising our 50 years of combined experience to create a world class end to end recruitment service.

“Looking for the right candidate or role can be extremely difficult, especially during these unprecedented times, which is why we pride ourselves on making a positive impact to our clients and candidates lives with our fantastic team of experts.”

“We are thrilled to welcome Georgie and Daisy to the Prescient Group family. With their positive, driven attitudes and impressive experience, they will both make wonderful additions to the team and we wish them every success in their new roles with us.”

Over its 20-months in business, Prescient Group has built up a portfolio of 65 clients, added executive search to its offer and expanded into the international market.

Ed continued: “Charlotte, Joel and I love what we do and we’re very proud to reflect on how far we’ve come in the past two years. We’d like to thank our fantastic clients and candidates for being with us on this journey and we look forward to what it to come next for Prescient Group.”

RECORD AIRPORT BUSINESS SEES BRODERICK’S SOAR ABOVE PRE-PANDEMIC SALES

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Manchester-based Broderick’s Group has recorded half year turnover figures that already exceed its average full year pre-pandemic performance, and early predictions indicate that 2022 will be a record year for the vending and refreshments business.
Attributing its stellar sales to extreme demand at Manchester Airport, Broderick’s has experienced a 25% uplift in the like-for-like periods March – June 2019 and 2022. This soaring performance came even before peak school summer holidays, which see 3.5 million people travel from the airport over the six week summer period*.
Before the pandemic struck, family-owned Broderick’s invested over £1 million into its airport vending infrastructure, to service customers with the very latest innovations, including converting its vending machines to accept hassle-free contactless payment. Three years later, the investment is paying serious dividends as Broderick’s braces itself for its busiest summer ever.
Primed to service and support a summer of record airport sales, Broderick’s has boosted its estate of airport vending machines by over 10%, with a total of 111 drink and snack machines installed across all terminals.
Further investment into telemetry means that machine stock levels can be managed remotely. This is a boon not just for business but for passengers who can be confident their preferred choice of refreshment will be in stock, as they contend with soaring temperatures as well as potentially long queues. In July, during the hottest two days of the year so far, Broderick’s busiest airport machine sold double the drinks it did during the corresponding pre-pandemic period, all without disruption to supply.
Thanks to the advanced telemetry systems, Broderick’s can stock its vending machines according to sales patterns and trends, terminal by terminal, removing the guesswork from what will need replenishing. For example, there’s an emerging trend for CBD and vitamin infused drinks at long haul gates, with mango juice proving popular at Far East gates. By turning the machines cashless, it’s easy for passengers to buy for their whole family in one simple transaction.
Managing Director John Broderick commented: ‘’Investing in cashless technology works for our business because it works for our customers. It’s so easy to buy from the vending machine and, because people aren’t trying to feed foreign currency into the machines, less faults are reported, meaning no interruption to service and less downtime from a business perspective. In fact, we’ve had a 28% reduction in service calls.
‘’At Broderick’s we’re all about exceptional service, from helping our airport clients to keep refreshments in stock so travellers can stay hydrated during their busiest periods, to making passengers smile with thoughtful savings and promotions through our Pay 4 Vend app.’’
Broderick’s Pay 4 Vend app is gaining exponential traction and is networked into the airport vending machines, where customers can earn rewards for repeat purchases and access unique discounts with local partner brands. One lucky customer recently won a holiday to Barbados through the app! With 100,000 active downloads recorded by the app store, the success of the app is a key indicator of how Broderick’s business is taking flight.
Talking about the busy summer, John Broderick said: ‘’although it’s usual to see a peak of activity over the summer months, we’ve never before experienced such concentrated demand. And I don’t think September will spell the end of the busy period, as that’s when the DINKYs – couples not tied to school holidays – will jet off.
‘’In addition to Manchester Airport, we also service Stansted, Liverpool and Birmingham airports, and it’s the same story at each! With the pandemic causing a body blow to businesses, it’s fantastic to be in a thick of a real boom period, and it’s great to see that all our team’s hard work and the investment we’ve made into the business is now reaping rewards.’’

RAFT OF PROMOTIONS AT SLATER HEELIS SOLICITORS

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Slater Heelis Solicitors has promoted eight within its private client division, bolstering its team to 22, with further new starters lined up in the coming months.

The Manchester-based firm puts significant focus on developing from within to provide employees with all the opportunities they can to help further their legal career; and these promotions see new positions created for Paralegals and Senior Paralegals in the Court of Protection field.

Michael Hartley, Christina Sorton and Louise Chapman, formerly in administrative, receptionist and secretarial roles respectively all now assume Paralegal positions. A further four promotions within the Court of Protection team for Ann Smith, Camella Galvin, Jordan Calder and Rebecca Calverley see them become Senior Paralegals. These individuals have a wealth of experience between them dealing with the management of the financial affairs of some of the most vulnerable members of our society. The Senior Paralegals are recognised for their skills and experience and their knowledge of this niche area of law.

The eighth promotion sees Tina McLoughlin move from Projects Coordinator to Head of Private Client Projects. Having started with the company as a secretary, she then spent 12 years in the Marketing department as a Communications Assistant, where she built up invaluable knowledge about the business before moving to the specialist projects team.

Commenting on the raft of promotions Georgina Garner, Partner and Head of Court of Protection said: “It’s a delight to see all eight of these well-deserved promotions, rising through the ranks of Slater Heelis. We are firm advocates for nurturing talent in the team and supporting everyone with both their personal growth path or wider career journey and I personally look forward to working with each and every one of them to see what the next stage holds. I am extremely proud of the team and continue to support them with their own personal development.”

Global powerhouse Radius partners with MC2

Global provider of sustainable mobility, connectivity and technology solutions, Radius, has enlisted the support of strategic marketing communications agency MC2 as it looks to continue its impressive growth trajectory.

Since 1990, Radius has been quick to adapt to market trends and evolve its offering, becoming the 23rd largest private company in the UK and generating revenues in excess of £3bn. The company employs over 2,300 talented colleagues across 18 countries and five continents, supporting a customer base of more than 300,000.

With an enviable list of industry-leading partners across the world, Radius is now focusing its efforts on supporting the energy transition in transportation. By leveraging this network and continuing to invest in innovative proprietary technology, Radius is transforming the way businesses operate through data-driven, tailored solutions and helping them navigate towards a sustainable future.

The agency was tasked with reviewing Radius’s brand positioning and go-to-market offer before carrying out a brand refresh, full rebuild of the corporate website and the creation of supporting brand assets. This work will lay the foundations for Radius’s next phase of growth, as it continues to scale organically and through acquisition.

Bill Holmes, CEO of Radius said: “MC2’s strategic prowess and specialism in working with high-growth, ambitious organisations made them the obvious choice for us. The team have completely immersed themselves in our business and continue to surprise us with their collaborative ways of working and creativity. They have challenged us to think differently where needed and remain focused on adding value wherever possible. We are extremely proud of the outputs we have achieved together so far.”

Jonny Saatchi, Managing Director of MC2, said: “The Radius story is nothing short of astounding, and that’s testament to Bill and the leadership team’s drive, agility and innovative nature. For a long time we have followed the company’s progress, so we are immensely proud to be supporting the team on their journey. It’s a pleasure to be working with such a forward-thinking tech company that is truly transforming businesses worldwide.”