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Busy year ahead for Kids Insights as company gears up for global expansion with help from Business Growth Hub

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A rapidly growing Manchester-based market intelligence and consumer research company has just launched its innovative online data portal which enables brands to access real-time insights into the world of kids, tweens and teens. Thanks to help from Business Growth Hub, six new jobs have been created since the business was established earlier this year, with it forecasting turnover of £500,000 in 2018.

Kids Insights, which was founded in March by entrepreneur Nick Richardson, secured a six-figure investment from an angel investor at the Hub’s recent Venturefest event. Organised by Business Growth Hub, part of The Growth Company, Venturefest is North West’s annual showcase of business innovation and investment opportunities.

Nick was encouraged to enter Venturefest’s Innovation Showcase’s ‘Best Start-Up’ competition by the Business Growth Hub’s financial advice team, giving him the opportunity to pitch his dynamic trend-spotting and consumer behaviour company to a team of investors and business experts.

Since launching Kids Insights, the service has attracted some of the UK’s biggest brands, including DC Thomson, Finsbury Foods, Guinness World Records, Penguin Random House and Turner.

These and other firms now subscribe to the Kids Insights online portal and receive quarterly insight reports into young people’s attitudes and sentiments. This helps them to understand the often fickle and rapidly changing views of both children and teenagers in a highly-fractured, peer-to-peer driven marketplace.

Nick explained to the Venturefest panel how Kids Insights, with offices in Manchester, New York and Lagos, had set out to change the way in which global market research is conducted; allowing clients to make informed decisions and develop marketing strategies built on quality insight, niche market segmentation and real-time ‘granular’ data.

Nick also impressed the Venturefest judges with the progress of his Bee Industrious market research and insights agency which provides leading brands and companies such as Brookson, Quintessential Brands, International Trade Council and the National Food & Skills Academy with bespoke market intelligence and insights.

Despite not winning the Innovation Showcase Best Start-Up category, Venturefest judge Adam Kara was so impressed by Nick’s pitch that he approached him to discuss a possible funding opportunity.

As a result, the business secured a substantial six figure investment from Adam which will help to both scale the business in the UK and accelerate their plans to expand the business internationally next year.

Adam said: “As an angel investor I look for start-ups with innovative products, great teams and strong leadership. Kids Insights ticks all the boxes. Nick and the team have come up with an incredible product which has the potential to scale fast and completely disrupt the market insights sector.

“Like most start-ups, Kids Insights just needs some funding to kick start their journey and personally, I’m delighted to be on board with such an exciting business and to be supporting the ever growing tech start-up scene in Manchester.”

Nick and his management team have also enrolled on a series of Business Growth Hub innovation masterclasses linked to commercialising ideas and creating breakthrough products.

“It’s been a phenomenal 12 months for us,” explains Nick. “The Hub has been with us every step of the way and, quite simply, without them we would not be in such great shape to take the business forward so rapidly, and with such confidence.”

“Since working with the Hub we have grown to a highly talented team of six, raised six figures of investment, launched our highly successful Kids Insights service and have the foundations in place for a phenomenal 2018.”

Paul Halliday from Business Growth Hub said:  “Nick and his team are also now benefitting from our innovation programme, which links dynamic scale-ups with Greater Manchester’s universities, and our fully-funded masterclasses, which help innovative and ambitious firms to unlock the commercial potential of new ideas.

“I genuinely feel Kids Insights and Bee Industrious are going to be a real ‘one to watch’ company as the global demand for immediate, accurate and insightful market intelligence among adults, young people and children is only set to grow in the future.”

New Head of Digital for Visualsoft

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Gavin Lowther has been promoted to head of digital at leading ecommerce and digital agency Visualsoft.

In his new role, Gavin will oversee and evolve Visualsoft’s digital marketing offering, by taking ownership of the company’s digital services, including SEO, PPC, affiliate marketing, email marketing, social media, conversion rate optimisation and strategy. As part of the senior leadership team, Gavin’s main objective will be to drive performance across all marketing channels and to ensure Visualsoft remains continuously innovative.

Gavin is a long-serving employee at Visualsoft, where his career has spanned the last eight years. Originally joining the company as an online marketing accounts manager, he has risen through the ranks, going on to lead the conversion rate optimisation team before taking up his new role as head of digital.

Based in Manchester and Teesside, Visualsoft has a growing team of over 200 staff who specialise in the design, build, support and marketing of online stores for retailers across the UK.

Gavin said: “I have been lucky enough to be part of Visualsoft’s growth, undertaking a number of exciting projects such as the development of a conversion rate optimisation and analytics system, which has gone from strength to strength. I’m looking forward to settling into my new role and helping to further develop the business’s digital strategy”.

Dean Benson, CEO of Visualsoft, said: “Gavin is already an integral member of the Visualsoft team, with a fantastic record of achievement. He has vast experience across both multiple marketing channels and in general retail, so has a clear understanding of client requirements and processes. This enables us to see a clear picture on both sides of the relationship, which is invaluable to our business. We have no doubt that this appointment signifies an exciting step forward for the future of the organisation.”

Award winning MicroBioSensor announces plans following £1.4m investment

A University of Manchester spin-out behind a medical device designed to detect life threatening infections will kick off its first clinical trial following a £1.4 million investment boost.

Through its ‘iPad mini sized device’ MicroBioSensor aims to help people with kidney failure undergoing peritoneal dialysis.

Based at The University of Manchester’s Innovation Centre, UMIC, MicroBioSensor recently secured £1.4m worth of equity finance from the Northern Powerhouse Investment Fund (NPIF) and Catapult Ventures.

MicroBioSensor CEO Dr Gordon Barker said: “2018 is going to be a very important year for our 11-strong team as we look to successfully run our first clinical trial which will last through to the second quarter of 2019.

“Essentially, this is all about detecting potentially life-threatening infections early, to improve treatment outcomes.”

Dr Barker said that of the 50,000 to 60,000 people in the UK on renal replacement therapy, less than 10 per cent are on peritoneal dialysis.

“One of the reasons for that is people are worried about infection in the peritoneal cavity around their gut, as it will kill you if it’s left untreated,” he said. “Our device plugs into the equipment that dialysis patients use every day and detects emerging infections in this space, which potentially means keeping people on peritoneal dialysis for longer which is a good thing.

“If the clinical trial goes well we’ll be able to start selling the medical device for use in hospitals and clinics, which also saves the NHS money.

“The idea is that eventually it will be used at home by patients, as our technology is so simple that a non-specialist can use it with confidence.

“You are essentially looking at a window on the device for a colour change. If it’s a pale green everything is ok, if it goes to a dark purple colour, you know you have a problem. The idea is to flag that problem at a pre-symptomatic stage.

“You then go straight to the doctor rather than waiting to fall ill,” added Dr Barker.

MicroBioSensor has so far also been funded through transitional funding and grants including £125,000 from UMIP, £100,000 from Spark Impact and £983,000 from innovate UK.

Manchester Airport ends 2017 with awards win

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 As well as record passenger numbers, 2017 saw Manchester Airport bag all four of the key travel trade best UK airport awards. These include Travel Weekly, Travel Bulletin, Travel Trade Gazette and Selling Travel.

The first gong was collected in January at Travel Weekly’s Globe Awards at Grosvenor House in London. It was the third year running the global gateway in the North bagged the accolade. The airport is now in the running for a fourth win next month at the 2018 ceremony.

Next up was the Travel Bulletin Star Awards held at the Langham Hotel, again in London. Manchester fought off competition from other UK airports including Birmingham, Liverpool and London Heathrow.

A hattrick was confirmed in September when at the Lyceum Theatre, the UK’s third largest airport won at the Travel Trade Gazette Awards, which was hosted by funny man Rob Brydon.

The quadruple was achieved earlier this month when Manchester was crowned best UK airport at the Selling Travel Agents Choice Awards.

Patrick Alexander, Manchester Airport’s Head of Marketing, said: “To win one best UK airport award is a great achievement, but to receive four is incredibly humbling.

“I would like to thank everyone who voted for us, be they our 27.7m annual passengers, travel agents or the industry.

“As the UK’s global gateway in the North, Manchester Airport is going through exciting times as we grow and spend £1bn transforming terminal two, so to have that recognised makes all of us feel incredibly proud.”

Manchester Airport is a global gateway and the largest airport outside London with more than 210 destinations served by 70 airlines. This year has seen the airport add direct services to San Francisco, Boston and Muscat. Next year will also see Seattle launch, in the UK these destinations can only be found at Manchester Airport outside of London.

The first gong was collected in January at Travel Weekly’s Globe Awards at Grosvenor House in London. It was the third year running the global gateway in the North bagged the accolade. The airport is now in the running for a fourth win next month at the 2018 ceremony.

Next up was the Travel Bulletin Star Awards held at the Langham Hotel, again in London. Manchester fought off competition from other UK airports including Birmingham, Liverpool and London Heathrow.

A hattrick was confirmed in September when at the Lyceum Theatre, the UK’s third largest airport won at the Travel Trade Gazette Awards, which was hosted by funny man Rob Brydon.

The quadruple was achieved earlier this month when Manchester was crowned best UK airport at the Selling Travel Agents Choice Awards.

Patrick Alexander, Manchester Airport’s Head of Marketing, said: “To win one best UK airport award is a great achievement, but to receive four is incredibly humbling.

“I would like to thank everyone who voted for us, be they our 27.7m annual passengers, travel agents or the industry.

“As the UK’s global gateway in the North, Manchester Airport is going through exciting times as we grow and spend £1bn transforming terminal two, so to have that recognised makes all of us feel incredibly proud.”

Manchester Airport is a global gateway and the largest airport outside London with more than 210 destinations served by 70 airlines. This year has seen the airport add direct services to San Francisco, Boston and Muscat. Next year will also see Seattle launch, in the UK these destinations can only be found at Manchester Airport outside of London.

Manchester Airport braced for festive getaway

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Manchester Airport is set to welcome nearly 900,000 passengers over the next two weeks as it gears up for the busy festive period.

The UK’s third largest airport is expecting Friday 22 December and Friday 29 December to be the busiest days, as people jet off for Christmas and then New Year.

The airport is also providing advice to passengers to ensure they have a smooth journey through the airport.

With the chilly temperatures, thick winter coats along with hats, scarves and gloves are essential. However, passengers are being asked to remove them once inside the terminal before the security check point – to help speed up security queues and reduce waiting times.

Manchester Airport’s calculations show that on average, an unprepared passenger who has to then unzip zips, undo buttons, take off hats, gloves and untie a scarf at the metal detector, rather than in the queue, add more than a minute per person to the security processing time. This doesn’t sound much but multiply it by thousands of passengers and it soon adds up.

The airport is also asking passengers to take careful consideration about what they put in their hand-luggage before they get to the airport to avoid Christmas presents being confiscated. Many popular stocking fillers actually breach security regulations, typically because they contain liquids, and passengers may be asked to leave items behind if they are not compliant.

Items confiscated are often Christmas presents intended for family and friends. Manchester Airport is urging passengers to carefully consider what they are packing and into which bag – or face having to throw them away.

Most confiscated items include perfume, aftershave, make-up and bottles of champagne, which are prohibited under the liquid restrictions rule.

More unusual items that are not allowed in hand luggage include cranberry sauce, brandy butter and snow globes; all of which must be checked into the hold. This is because the usual rules apply about not having liquids in your hand luggage more than 100ml each, and in a clear re-sealable bag.

Christmas crackers are also an area of confusion. For the vast majority of airlines, they are strictly prohibited from hand baggage, although some do allow one box per passenger to be carried in hand baggage. The decision is down to your individual airline, so please check with them before you fly.

Tricia Williams, Chief Operating Officer for Manchester Airport, said: “Christmas is one of the busiest times of the year for the airport and always one of the most special, with people jetting in and out to see loved ones. To ensure everyone has as smooth a journey as possible we’ve created some handy tips for passengers and I urge everyone to be mindful of what they can and cannot carry through security.

“I would also like to take this opportunity to thank all customers who have travelled through Manchester this year and all colleagues for their hard work throughout 2017.”

Gift-wrapped presents also cause issues; because if a bag requires a full search, security officers have to unwrap the present to inspect what is concealed beneath the festive wrapping paper.

Jingle bell! Selfies with Santa help raise £8,000 for homeless charity

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Selfies with Santa Claus in his grotto at AJ Bell’s Salford Quays headquarters helped staff raise £8,000 for the Booth Centre, a Manchester charity which provides support and activities for homeless people.

Employees at AJ Bell, which provides online pension, investment and stockbroking services to customers across the UK, raised money by buying mince pies, cakes and raffle tickets as well paying for selfies.

The donation took the total raised at Christmas time by the company for the Booth Centre over the past three years to £17,000.

Amy Hinks, development manager at the Booth Centre, said: “I’d like to thank AJ Bell for their valuable support. We are overwhelmed. We’re a relatively small charity, so to receive the support of AJ Bell for the third year running is amazing and will help us to do even more work within our community.”

AJ Bell’s Charlie Musson said: “The Booth Centre is a small local charity that provides invaluable help with an ever-growing issue in the community and we are delighted to support it.

“We encourage our staff to give something back through charity activities and voluntary work.

“During this year they have also raised money for other organisations including Alzheimer’s Society and Daisy’s Dream, which supports bereaved children.

“They have also volunteered at a lunch club at Trinity House in Rusholme, Manchester, which works to reduce social isolation and loneliness in the over-50s.”

Bus fares made simpiler for Greater Manchester passenges

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Stagecoach Manchester has confirmed that it will be revising ticket prices from 2nd January 2018 and will also be make bus fares simpler for single fare passengers.

Single fare ticket prices have now been banded into just six categories; £1.50, £2, £2.50, £3, £3.50 and £4.  Whilst some single fares will rise some popular journeys will stay at the same price and some passengers will see the price of their single fare reduce as a result.

Fares will also rise in price on 2nd January including the Manchester 7 day megarider which will change to £15.00, although it will be available for £14.50 via the Stagecoach Bus App.

The Manchester 28-day megarider and megariderXtra tickets will move to £58, continuing to offer good value for money for regular travellers with the tickets providing the equivalent of daily travel across the region for under £2.08 a day which remainssignificantly cheaper than travelling by car.

Speaking about the fare changes, Elisabeth Tasker, MD of Stagecoach Manchester said: “We work hard to keep fares as low as possible for our customers however, due to a general rise in costs we have had to readdress our fare structure.

“Stagecoach Manchester is continuing to use the money from fares to reinvest in greener buses, smart ticketing and other improvements to services. Last year Stagecoach reinvested £9m into its fleet and over the last 10 years over £122m has been invested. .”

Proline Engineering set for global growth

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Manchester-based Proline Engineering has been acquired by US-headquartered CPM Holdings in a deal that will significantly expand the local company’s global growth.

Founded in 1996 and based in Worsley, Proline Engineering is a leading supplier of high-speed, high-volume conveyance solutions, installation and after-market services for the metal packaging industry.

The transaction will see Proline Engineering join Blackburn-based Greenbank Technology in CPM Holdings’ metal packaging solutions platform and be the group’s fourth UK facility, alongside Crown Europe in East Yorkshire and Wolverine Proctor in Glasgow.

Iowa-headquartered, CPM Holdings, is a world-leading supplier of equipment and engineered systems to the animal feed, bioenergy, engineered materials and oilseed processing markets and operates from 20 facilities across Europe, North and South America, Russia and Asia. CPM Holdings focus on product development and strategic acquisitions supports the continued expansion of its product portfolio.

The former owners of Proline Engineering, Ivan Wroe, Stephen Rimmer, Colin Timms and Gary Jones, will continue in the business and take leadership and management positions.

Speaking of the acquisition, Ted Waitman, President of CPM Holdings, said: “Proline brings terrific synergies to our metal packaging offering. Its bespoke material handling solutions complement CPM’s leading position in washer and thermal technologies for the two-piece can industry. Most importantly, Proline shares CPM’s core values, operating philosophies and unyielding customer commitment.”

Ivan commented: “With CPM, Proline will accelerate its global growth and development and we will build on our industry-leading conveyance technology to connect critical process equipment to create bespoke system solutions to customers around the world.”

The management team at Proline Engineering was advised by CLB Coopers, which is part of the Baldwins Group, and KBL Solicitors. Corporate Finance advice was provided by Corporate Finance Senior Director, Andrew Feeke, and Senior Director, Rob Richardson, of CLB Coopers with legal advice provided by Jonathan Shorrock, assisted by Mairead Platt and Gillian Hindle of KBL Solicitors.

Speaking of the transaction, Andrew, said: “Having worked with the management team at Proline for a number of years, we are delighted to have advised on the transaction.

“This deal is a culmination of years of planning to help shape the business, to optimise shareholder value and to work with the company to put in place a range of options to help them to proactively realise that value; this is exactly the type of transaction that our Corporate Finance team has the expertise and experience to support and we are proud to have worked with Proline’s management team to help them achieve its ambitions.”

Jonathan said: “Proline and its management team have been clients for many years and it has been a pleasure working with them on this important transaction for both the company and the people who created and grew it. We at KBL wish all concerned well for the future.”

Ivan added: “We accepted that running a business is not like selling a business. Once the partners decided to sell the business, our first point of call was CLB Coopers’ Corporate Finance team and KBL Solicitors, who are both our historical allies and advisors. The expertise throughout the process and the effort expended in the closing stages by both teams was simply outstanding.”

Unity Radio moves into The Landing @MEDIACITYUK

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Manchester’s Unity Radio, an independent youth-focused music platform which works with young people to help them get a foot in the door of the creative industries, has moved into a new base at The Landing @MediaCityUK.

Unity Radio, which broadcasts local, national and international dance and urban music for people in the 15 to 40 demographic, focuses on engagement and outreach with the local community to offer creative opportunities which improve well-being amongst young people across Manchester.

The story of Unity Radio began in 2001 when founder Jon Green set up a pirate radio station with close friends Wesley Milne and Robert Hargreaves in Moss Side. Jon and Robert had grown up together in South Manchester and bonded through their experiences in foster care before being adopted. Tragically Robert was murdered in the same year. Jon continued to run the station between 2001 and 2004 with others in the radio community to help young people in care or who had been victims of serious and violent crime.

Over the next year, Jon became a supplier for Manchester City Council and worked for InTheCity Radio to deliver the restricted licence services for the music conference and Tony Wilson. He then submitted a bid to Ofcom with Dot Communications, Tom Clarke and Youth Charter for Spore founder Jeff Thompson, but was beaten by XFM.

In 2005 Jon also met Julian Guest while working on the Unity Radio website. In 2007, the pair incorporated North West Media and applied for an Ofcom licence, beating off 30 other applicants to win the bid in 2008. Given a two-year timespan to launch, they were unfortunately hit by government cuts. In the same timespan they received a High Sheriff Award for involvement in projects to lower gun crime in gangs in South Manchester by 70 per cent, but then in 2009, Jon had another setback when both his adoptive parents died within two days of one another.

Unity Radio was eventually launched in Ancoats on December 10, 2010, Jon’s adoptive mother’s birthday as a mark of respect. The team was further strengthened in 2014 with the addition of business development manager, Lee Dinsdale, and continues to grow from strength to strength, culminating in the move to The Landing at MediaCityUK in 2017.

Jon said: “We’re very proud of where we came from and where we are travelling to – and we feel that being based at The Landing atMediaCityUK now really shows our young people what can be achieved. It’s so important to never forget where you came from and, for us, we need to keep reflecting and championing our community roots and our relationships with young people. This is our whole DNA and culture – and it was attracting talent from the streets which gave us the power to become an official Ofcom registered station.”

Unity Radio is currently running the Changing Self Belief project until June 2019, which is raising awareness of issues surrounding young people who are at risk of harm as a direct result of going missing.

Commissioned by Greater Manchester Mayor and Crime Commissioner Tony Lloyd, the project will see Unity Radio working with 50 young people from across Greater Manchester for the next two years, hosting weekly workshops and discussion via a weekly live radio show. Following the project, young people taking part will be able to volunteer with local youth projects, with Unity or access further training and education opportunities.

Julian Guest said: “This project gives young people a voice and the opportunity to explore the reasons behind going missing and the vulnerability which can result from potential exploitation, radicalisation and crime. We offer a powerful alternative to traditional youth intervention and have a proven track record of positive impact. Last year, 4,000 children went missing across Greater Manchester in 16,000 reported incidents and we are delighted to be working on such an inspiring project, partnering with children’s services, missing from home teams and children’s charities to help with referrals.”

Julian continued: “We are delighted to have moved to The Landing as we feel this is an aspirational place to be for the young people who we work with, with broadcast giants such as the BBC and ITV being based here.”

Paul Billington, commercial director at The Landing, said: “Unity Radio is carrying out a lot of extremely interesting, valuable youth intervention work in our local communities and we are very proud to have the team based here.

“The Landing’s businesses together contribute more than £25m to the Greater Manchester economy, as well as over 600 jobs in the Salford community. We are delighted to help and support our tenants on their journey in any way we can.”

Christmas Markets donations offer Big Change for homeless

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Thousands of pounds has been raised for the Big Change homeless support fund through generous donations and sales of the Manchester Santa Christmas Card.

This year was the first time donations have been collected on the Christmas Markets, and with 25% profit from card sales also going to Big Change, the total raised comes to £4,592.60
£4,000.53 in Christmas Market visitor donations has been collected by a 50-strong team of volunteers. The team has been collecting at weekends for the last four weeks and the response from the public has been “inspirational”.
A kind-hearted trader on King Street – Cornelia Friedl, the owner of the French Café “Le Petit Bistrot” – also donated the stall’s £314 float into the Big Change collection.
The Manchester Santa Christmas Card, which has been on sale since the beginning of December in the shops at Central Library and Manchester Art Gallery, has sold 299 packs and raised £278.07 for the fund. The card is still available, and has been joined by complementary gift tags and wrapping paper.
The Christmas card was inspired by the hugely popular animation that shows our hapless Santa struggling on the ice rink, only to be rescued by two skate savvy children who – with the help of Rudolph and other friends – etch the now iconic Manchester Bee into the ice.

The film is available to watch:  www.manchester.gov.uk/christmas

The Big Change campaign is a central fund for more than 25 charities, with support from Manchester City Council and CityCo, which has helped hundreds of people move their lives forwards and begin to build an independent life away from the streets.
The Big Change fund supports individuals who are homeless by paying for items they need from a deposit for a home to clothes for a job interview, furnishing for a new flat, or travel costs.
The fund has already collected £120,000 in donations and supported 704 people through grants. Donations can also be made online at www.bigchangemcr.co.uk where you can also find out more about the Fund’s work, including a video with Elbow’s Guy Garvey explaining how the fund help rough sleepers.
Volunteers are always welcome to support homeless services in the city. Volunteers have already come forward to help over the Christmas period, including Christmas Day, but if you could provide your time in the long-term, please visit  www.streetsupport.net to find out more.
Eleanor Watts (Riverside), Chair of the Big Change Fund, said: “We can’t thank Manchester – and visitors to the city – enough for their generosity at this time of year. Christmas can be a particularly hard time for rough sleepers and your donations will have a real impact of people’s lives.
“A huge thank you must also go out to the volunteers who have given their time to collect donations and give something back to the city this festive season.”
Cllr Bernard Priest, Deputy Leader of Manchester City Council, said: “Homelessness is an issue we all care deeply about and we are working hard to address the problem in every way we can. The generous donations will help people move forward with their lives and help provide long-term support to make sure people get off and stay off the streets. Our enormous gratitude goes out to everyone who gave money and it will all be spent on rebuilding lives and ending homelessness.”
Cllr Pat Karney, Manchester’s Christmas spokesperson, said: “The Manchester Christmas Markets are one of the biggest attractions in the UK with millions of visitors each year. I’m thankful that we have been able to harness that popularity to collect the generous donations to support rough sleepers this Christmas. Thank you to everyone who gave what they could.”