Do you ever really stop and consider the big picture for your hair salon? It’s easy to get caught up in the rush of running a business and forget to step back and assess where you stand in terms of your long-term goals. In fact, you could be too preoccupied to realise that your priorities have shifted or that you’re passing up profitable opportunities.
If you haven’t done so already, it’s a good idea to give some serious thought about what ‘growth’ means to you and your business. You might want to increase your profit margins, offer a more diverse range of treatments, or upgrade your salon.
To inspire you, we’ve put together three top ways to grow your hair salon business and take it to the next level. Let’s jump in.
1. Reduce operational costs
As a salon owner, you’ll no doubt be familiar with overhead costs — from your rent and tax, to salon inventory and marketing expenditure — and know how much these essential operational outgoings can eat into your bottom line. However, there are ways to reduce your salon expenses and keep more of your hard-earned cash to invest back into your business.
While it’s tempting to slash expenditures wherever you see fit, though, pausing to first do a full audit of your spending will help you in the long run. From reducing overstaffing to trimming your inventory, there are numerous ways to cut your salon expenses without compromising your services.
That said, some overheads, such as insurance, should not be skimped on. As the experts over at Salon Gold explain: “insurance is essential for any hairdressing salon. Without specialist insurance, you would be left to foot the bill in the event of any loss or damage to your property or any compensation claim made against you.”
2. Increase profit with new services
While retaining a customer is often much cheaper than acquiring a new one, a fresh wave of new clients can do wonders for your bottom line.
Introducing new services is a great strategy for expanding your customer base. This enables you to reach a larger target audience, whether you’re promoting a cutting-edge treatment, capitalising on a specific market need, or just offering more options across the board. There are numerous ways to update your services, from catering to new styling trends to cashing in on the burgeoning hair botox craze.
However, when creating new treatments or introducing new products, you’ll want to plan ahead. What you need in the way of training, tools, and accreditation will vary with the specifics of the service you intend to provide. Once everything is in order, be sure to update your salon website, socials and Treatwell page — if you have one — with your killer new services to spread the word and fill those empty chairs.
3. Upgrade your interiors
If your salon is attractive and stands out from the competition, customers will be more likely to upload images of their visit or write positive reviews online.
However, there’s no need to go to great lengths or spend a lot of money to give your salon a facelift. A quick lick of paint, for example, could work wonders for its atmosphere. Keep in mind that if you are on a tight budget, it’s best to target the areas your salon will benefit from the most change — those that see the heaviest footfall, or work areas that have been worn down by years of use.
If you have a larger budget, rebranding your salon altogether could be a worthwhile investment. Whether it’s to meet current consumer demand with a biophilic or sustainable theme, or giving your interiors a dramatic makeover that better suits your personality, you can take your hair salon to the next level with some stylish and practical changes.