Virgin Media has opened applications for its Inbound Sales Advisor apprenticeship scheme in Baguley, Manchester, with at least 12 roles now available.
The positions require no prior experience, but successful applicants will gain a Level 2 Customer Service qualification over the 15 month scheme, which combines vocational and academic learning, and will put those skills into practice on the job.
The scheme offers apprentices the opportunity to earn while they learn, with a starting salary of £18,530 plus bonuses – well above the national average for apprentices.
All roles are offered on a permanent basis, providing new joiners with job certainty and the chance to progress in their careers at a time when many companies have cut back on staff training programmes.
Virgin Media’s contact centre teams have been working throughout the pandemic, helping the country stay connected at a time when broadband, TV and mobile services have never been more important. Over the past year, the company has invested in more than 1,000 UK-based contact centre roles to help support its customers.
Speaking on the roles, Karen Handley, Head of Future Careers at Virgin Media, said:
“The apprenticeship opportunities we’re creating in Manchester offer successful applicants the chance to learn the skills they need to get ahead at the same time as earning an industry-leading salary.
“We’ve continued to invest in a broad range of apprenticeships covering everything from field technicians, project managers and sales advisors to keep the country connected when it matters most and support the UK to bounce back stronger.”
In February, Virgin Media announced that it plans to hire more than 400 apprentices, graduates and interns in 2021 – a 163% increase from 2020.
This investment in training programmes will help the telecommunications firm deliver next-generation gigabit speeds across its entire network by the end of the year and continue to expand its ultrafast network to hundreds of thousands more premises as part of its ‘Project Lightning’ programme.
Applications are open until 17 May 2021. To find out more about the scheme and apply, visit Virgin Media’s dedicated careers website: https://careers.virginmedia.com/future-careers/apprenticeships/apprenticeship-schemes/inbound-telesales-advisor/
